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Pissed Consumer Interviews ?

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Anonymous
No name

I am on the other side of the fence. I’m a driver and someone within their company or someone who hacker their system scammed me to steal a pay check. I caught it in time. The...

Anonymous
Jennifer

I agree I so pissed too They dragging feet Asking *** questions Want to call me No No discussion I want out So stressful I am so pissed

#1076631
Reply to reviews
I am appalled at what I've gathered is their "official" way of righting a wrong... 1. Late?: If you're delivery is over an hour they late they only offer you a delivery fee in credits, this ranges from 1-7 in credits and NOT a refund. 2. Missing an item?: If you're...
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Anonymous
Thomas82

I *** hate door dash customer service. It’s nonexistent. The speed or service is usually okay, they often arrive too early when selecting a set delivery time. When orders are ...

Anonymous
Anonymous

My food last night was half eaten, they didn’t even give me as much credit as the food cost

1.3
I liked
  • Delivery guy
I didn't like
  • Missing meals
  • Poor customer service
#784164
Reply to reviews
Unable to print receipts without the delivery map taking up the entire page. I dont need the delivery map, who needs a damn delivery map on a receipt. Then to ask for help I had to comb through your FAQ page, with no where to type a email or find a number to call, not...
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Anonymous
Jon McClintock

Exactly im in the exact same boat. Uber Eats make it really easy but i thought i would try out doordash. Never again, i will just stick with Uber Eats.

Anonymous
Cbake

Yup, same problem here. Only solution I found is to get out some sort of "snipping" tool and actually clip that part of their "receipt" out. Then it saves as a PNG which then ...

#1350915
Reply to reviews
I downloaded the doordash app and everytime I looked up a restaurant it just kept saying " no deliveries to your area" (mind you, I live in the city) so, I decided to remove my credit card information but only to find out I can't because it's not an option to remove....
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Anonymous
jsadjfer

you have to go to checkout and then remove your card without confirming your order but just pressing "checkout"

Anonymous
Someguy

Well you CAN delete your card but to delete your credit card you would have to add another card so me personally I have a bank card with like $1 so I posted that one And then ...

1.0
#1142558
Reply to reviews
I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant...
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Anonymous
Robbie Brice

Doordash is a scam. I was a dasher and they switched my account info and claimed I gave out my information. They owe me about 300 dollars which they refuse to pay.

Anonymous
Liz

Why are they listing restaurants that don’t want to be listed???? Same thing happened to me today, I placed an order then got a call saying the restaurant cancelled the order ...

1.0
I didn't like
  • Fact that i was scammed out of my order and my money
#1044620
Reply to reviews
Read this email from Door Dash- You CAN NOT delete one credit card unless you add a new one! Really?! I just want my credit card deleted altogether! How can this be legal? I contacted the company and this is what I received in my email. How about just deleting the...
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Anonymous
Tim

They still show the last 4 when I go to a cart AFTER I have "deleted" my card so that means they aren't actually deleting it because it still shows the last 4 and expiration.

Anonymous
Urs

Go through the motion of making a order you'll see your payment info when you go to check out. You can delete it there.

3.7
I liked
  • Dasher
I didn't like
  • Poor customer service unable to delete credit card info
#1349551
Reply to reviews
What a horrible experience with this so-called company. Food delivery services are quite common in this city, so when I went online to place an order, I thought nothing of it. My order was set to arrive in 45-60 minutes, which is typical. After waiting an hour and a...
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Anonymous
Linda blair

Door dash hasnt refunded me from a meal last night that had a spoiled taste and gave my husband and I stomach pains. I threw up. 40 for a spoiled meal credit me 5.00 what? Ref...

Anonymous
Happy customer

I use them 4-5 times a week. They have great customer service and always make things right is something is wrong. Try them again. You won’t be sorry.

#838219
Reply to reviews
Wanted to reset my password, couldn't get any emails letting my account to be reset, all i want to do is sign into it, they said they sent me a email regarding a password change, haven't received it. Explained they'll call me back in 10 minutes, yet still no call back...
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HelpCenter_PissedConsumer
HelpCenter_PissedConsumer

You may find more details on how to reset the password in a DoorDash account according to DoorDash Help Center here: https://doordash.pissedconsumer.com/questions-answers/2.ht...

Anonymous
Anonymous

Im having the same problem! It never sends me email back. I want to change my password. It won't let me.

3.6
I didn't like
  • Not having my account being logged into
#1192045
Reply to reviews
Trying to delete your god-awful DoorDash account? My last straw was trying to order food from a listed restaurant only to find out they don't use DoorDash, ever. DoorDash called to say the restaurant was closed and asked if I would like the money credited to the App....
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Anonymous
Anonymous

That doesn't work. I received some automated reply back as follows: Hello, Thanks for contacting DoorDash. Unfortunately, this case has been closed due to inactivity. Please s...

Anonymous
ifeoma

I am still trying to cancel my account. Did you get yours cancelled? Doordash is absolutely terrible....how do you have a customer service when noone ever picks up the damn ph...

#1226274
Reply to reviews
called earlier with the same issue was advised it would be resolved on your end for me to attempt to do it after an hour = and it still does NOT WORK ! I have been trying to do this since last night and nothing is working on either end I would like this resolved...
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Anonymous
Anonymous

Fast pay is not working for me. Won't send me the text or email code to set it up. I have tried everything multiple times.

Anonymous
Anonymous

Fast Pay isn’t working, from New York set it up 7 days ago and is still saying I have to wait 7 days.

#1297992
Reply to reviews