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Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Anonymous
Anonymous

As of 4/12/18, it does not look like you can delete addresses, anymore, or edit or delete your payment information. I do believe that because of the payment info and not being...

Anonymous
Aurora

Just call the help line & ask to deactivate it. I wanted to be a driver and had to put in my ss and everything and got worried so I called and they deactivated it

#1076631
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I am appalled at what I've gathered is their "official" way of righting a wrong... 1. Late?: If you're delivery is over an hour they late they only offer you a delivery fee in credits, this ranges from 1-7 in credits and NOT a refund. 2. Missing an item?: If you're...
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FrankTigerSalamander
FrankTigerSalamander

Add me to the list!!! They had a company that never heard of them on their list. waited 2 hrs tonight for an order that was never coming. They got my money and i got nothing. ...

Anonymous
Kingpark

I wonder if they ever contact customers who have been scammed by them? They suck. Its a crime.

1.3
I liked
  • Delivery guy
I didn't like
  • Poor customer service
  • Missing meals
#784164
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Doordash - Falsely advertised Munch Madness
Doordash - Falsely advertised Munch Madness
Doordash - Falsely advertised Munch Madness
So I participated in this and didn’t get the 100 dollars. At first I was told I would get it in the afternoon. Then I received an email with specifications which I met so I responded and ask why the email and was called to say it would appear in my account and then...
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Anonymous
Elissa

The exact same thing happened to me. I ordered as instructed, but all of a sudden the dates were changed and there was a mysterious minimum order amount that was never publish...

Anonymous
Jodi D

me as well, I ordered food all week, lunch and dinner working from office and home and ONLY from the select menu for munch madness and they are denying that I did- still tryin...

2.9
I liked
  • Customer support agent
  • Terrieble
  • Ease of use of app
I didn't like
  • False advertisement and deliv
#1222883
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Doordash - Ordered at 7:06 pm. ETA 45 minutes. It’s 2 HOURS late.
Doordash - Ordered at 7:06 pm. ETA 45 minutes. It’s 2 HOURS late.
Doordash - Ordered at 7:06 pm. ETA 45 minutes. It’s 2 HOURS late.
I don’t even know where to start. Yes, restaurants get busy and orders end up later than expected. Dasher picks up my order at 8:24 and the food is now supposed to be here at 10. My house is .5 miles away and he decides to drop off two other orders first, which are...
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1.0
#1232647
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Resolved Featured

Doordash - Over charged
Doordash - Over charged
I had ordered a pizza from Depalma restaurant located in Atlanta. The gluten free pizza I ordered said it cost $2.95. With taxes, service fee and tip it came to be a little over $6.00. Once I placed my order I received an email from DoorDash stating due to my special...
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2.4
#1179535
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I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant...
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Anonymous
Unknown

Sir go to app in order open that order on top there would be help click there and select option missing items all then submit instant they will give you offer accept a credit ...

Anonymous
apepe

I used doordash few days ago. It shows delivery fee for free at list of restaurants.But it changed delivery fee for $6.99 when I login for payment, and it didn't tell me that ...

1.0
I didn't like
  • Fact that i was scammed out of my order and my money
#1044620
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Doordash - Horrible - they LIE - Refund is App dit to use them again!!!

Doordash - Horrible - they LIE - Refund is App dit to use them again!!!
Doordash - Horrible - they LIE - Refund is App dit to use them again!!!
Doordash - Horrible - they LIE - Refund is App dit to use them again!!!
Doordash - Horrible - they LIE - Refund is App dit to use them again!!!
Doordash - Horrible - they LIE - Refund is App dit to use them again!!!
Simple, Specific order instructions - then Door Dash chat girl lied saying she contacted the store about the instructions. Credit issued on App - that I will NEVER USE AGAIN. Not Acceptable - forcing me to use your *** service again. Pics attached for reference.
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1182960
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Doordash - Referral bonus not recieved

Doordash - Referral bonus not recieved
Doordash - Referral bonus not recieved
Doordash - Referral bonus not recieved
Doordash - Referral bonus not recieved
Forward to another department I've also emailed about this issue Over 9days ago still not resolved I'm a dasher my is Dwight Porter My referral is Rachel Hampton lives in San Leandro ca below is the info about referral
#1230809
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Doordash - Ruined Carpet...2-hr Late Food!!!
Doordash - Ruined Carpet...2-hr Late Food!!!
I ordered for the first time today, the delivery took over 2 hours, and the chili I ordered soaked through the bag, dumping out all over my apartment carpet...now it it RUINED. Also, since it took so long, my food was disgusting and soggy, so it went straight in the...
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1.2
I liked
  • Choices
I didn't like
  • Time it took to deliver and the negligence
#1192000
Reply to reviews

Contact Doordash

Mailing Address:
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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Delightful Delivery?! More like Deceptive Delivery! These guys jack up the prices on their menu items, while making it appear like they are the restaurants' actual prices. There are no disclaimers on the app that the prices are different, and the only evasive mention...
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Anonymous
Anonymous

Thank you for understanding how we feel as drivers:I posted this here as a review also on the site:DoorDash Abuse of Drivers - A response to a pissed customer - The truth abo...

Anonymous
Anonymous

Rip Off Business! (ROB)... They intentionally do not even have any way to contact them. My young daughter calls them, they charging my credit card number, without my permissi...

1.3
#612734
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