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Pissed Consumer Interviews ?

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Anonymous
Anonymous

Poor service, orders messed up items overpriced, deceptive ordering practices. So many more underhanded activity its simply a business to avoid

FewCatfish247
FewCatfish247

I totally agree and don’t know hue to move forward as they have actively stolen from me

#1076631
Read this email from Door Dash- You CAN NOT delete one credit card unless you add a new one! Really?! I just want my credit card deleted altogether! How can this be legal? I contacted the company and this is what I received in my email. How about just deleting the...
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Anonymous
Anonymous

LOG IN ON THE WEB , click on the 3 line button for the MENU , CLICK YOUR NAME , SCROLL DOWN & PUSH THE X NEXT TO YOUR CARD #YoureWelcome

GrimPoodle655
GrimPoodle655

I would like to be able to delete my credit card even if I don’t add another that not right to force people to keep your card . I don’t feel safe having my card there forever!...

3.7
I liked
  • Dasher
I didn't like
  • Poor customer service unable to delete credit card info
#1349551
Unable to print receipts without the delivery map taking up the entire page. I dont need the delivery map, who needs a damn delivery map on a receipt. Then to ask for help I had to comb through your FAQ page, with no where to type a email or find a number to call, not...
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Anonymous
Anonymous

Same problem. Fix this already!

MistyGoldenOriole572
MistyGoldenOriole572

I am now unable to use DoorDash. I have to buy lunches all the time for businesses and simply because they do not have the ability to print receipt or download a receipt is ab...

#1350915
I am appalled at what I've gathered is their "official" way of righting a wrong... 1. Late?: If you're delivery is over an hour they late they only offer you a delivery fee in credits, this ranges from 1-7 in credits and NOT a refund. 2. Missing an item?: If you're...
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Anonymous
Anonymous

My nachos came soggy! I want my money back

Anonymous
Miranda

Omg its the worst. My order was over an hour late. I called to figure out what was going on with my order since I have a 19 month old who really wanted her food and i had been...

1.3
I liked
  • Delivery guy
I didn't like
  • Missing meals
  • Poor customer service
#784164
I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant...
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Anonymous
Anonymous

Same thing here no one to complain to. No one that can help

ImaginativeJaguar682
ImaginativeJaguar682

Door dash is a scam and I believe the door dash company is doing the scam as well

1.0
I didn't like
  • Fact that i was scammed out of my order and my money
#1044620
I downloaded the doordash app and everytime I looked up a restaurant it just kept saying " no deliveries to your area" (mind you, I live in the city) so, I decided to remove my credit card information but only to find out I can't because it's not an option to remove....
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Anonymous
Anonymous

Same issue Cannot get delivery Cannot delete app

AuthorizedSnappingTurtle
AuthorizedSnappingTurtle

I am trying to warning as many people as possible about this company. 2 weeks ago, I ordered 72 dollars worth of food that I never received because the App crashed. They have ...

1.0
#1142558
Tuesday night, yes we called door dash and talked to two different people. Door dash Claims out of four credit cards with 4 different banks that our banks declined the cards due to high risk. We find it hard to believe that 4 different banks declined the cards. We were...
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Anonymous
Anonymous

I can't even enter my credit card with DD. On to another "service."

EducatedWren744
EducatedWren744

Same here. Grub hub is always ready and willing to take my money. Lol

#1184436
What a horrible experience with this so-called company. Food delivery services are quite common in this city, so when I went online to place an order, I thought nothing of it. My order was set to arrive in 45-60 minutes, which is typical. After waiting an hour and a...
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Anonymous
Anonymous

they really do suck use another service ive never jad issues with grub or postmates but DD is atrocious. takes literally 20 mins to figure out a cancelled order.......

Anonymous
Anonymous

heres phone number one can call. its ridic they dont do any live support chat or anything 8559731040. they called me to resolve an issue.

#838219
Trying to delete your god-awful DoorDash account? My last straw was trying to order food from a listed restaurant only to find out they don't use DoorDash, ever. DoorDash called to say the restaurant was closed and asked if I would like the money credited to the App....
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Anonymous
Anonymous

That doesn't work. I received some automated reply back as follows: Hello, Thanks for contacting DoorDash. Unfortunately, this case has been closed due to inactivity. Please s...

Anonymous
ifeoma

I am still trying to cancel my account. Did you get yours cancelled? Doordash is absolutely terrible....how do you have a customer service when noone ever picks up the damn ph...

#1226274

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
All DoorDash Contacts

Latest Question

DoorDash Questions
Wanted to reset my password, couldn't get any emails letting my account to be reset, all i want to do is sign into it, they said they sent me a email regarding a password change, haven't received it. Explained they'll call me back in 10 minutes, yet still no call back...
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HelpCenter_PissedConsumer
HelpCenter_PissedConsumer
BY ADMIN ON BEHALF OF THE COMPANY

You may find more details on how to reset the password in a DoorDash account according to DoorDash Help Center here: https://doordash.pissedconsumer.com/questions-answers/2.ht...

Anonymous
Anonymous

Im having the same problem! It never sends me email back. I want to change my password. It won't let me.

3.6
I didn't like
  • Not having my account being logged into
#1192045