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Pissed Consumer Interviews ?

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Anonymous
Anonymous

"You can deactivate your DoorDash account anytime by submitting an account deactivation request. To ensure DoorDash can address your request as quickly as possible, please pro...

Anonymous
DB

I have come to the same conclusion. I have had nothing but inconsistencies with the deliveries. Also, their pricing is questionable. In their merchant agreement, section 6. An...

#1076631
Reply to reviews
Unable to print receipts without the delivery map taking up the entire page. I dont need the delivery map, who needs a damn delivery map on a receipt. Then to ask for help I had to comb through your FAQ page, with no where to type a email or find a number to call, not...
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Anonymous
Jessica

Exactly!! Doordash needs to figure out a way for business persons to print a receipt without a huge map.

Anonymous
Anonymous

If you highlight the left side of the screen (restaurant name, order, total) then right click and click 'print' it'll paste in on a clean page of just your 'receipt'. That way...

#1350915
Reply to reviews
I am appalled at what I've gathered is their "official" way of righting a wrong... 1. Late?: If you're delivery is over an hour they late they only offer you a delivery fee in credits, this ranges from 1-7 in credits and NOT a refund. 2. Missing an item?: If you're...
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Anonymous
Miranda

Omg its the worst. My order was over an hour late. I called to figure out what was going on with my order since I have a 19 month old who really wanted her food and i had been...

Anonymous
Thomas82

I *** hate door dash customer service. It’s nonexistent. The speed or service is usually okay, they often arrive too early when selecting a set delivery time. When orders are ...

1.3
I liked
  • Delivery guy
I didn't like
  • Missing meals
  • Poor customer service
#784164
Reply to reviews
Read this email from Door Dash- You CAN NOT delete one credit card unless you add a new one! Really?! I just want my credit card deleted altogether! How can this be legal? I contacted the company and this is what I received in my email. How about just deleting the...
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Anonymous
Arthur D. Noll

The only thing under the three white dots are: About $ Software Licences and I am using an Android Pixel XL. I would suggest that if you have an old card that is no longer goo...

Anonymous
Never again

Same here. They kept sending me promos to get $15 off if you order 20 subtotal. I can’t remove my cc. Sometimes if you add info you can remove the old one but it won’t even ac...

3.7
I liked
  • Dasher
I didn't like
  • Poor customer service unable to delete credit card info
#1349551
Reply to reviews
I downloaded the doordash app and everytime I looked up a restaurant it just kept saying " no deliveries to your area" (mind you, I live in the city) so, I decided to remove my credit card information but only to find out I can't because it's not an option to remove....
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Anonymous
jsadjfer

you have to go to checkout and then remove your card without confirming your order but just pressing "checkout"

Anonymous
Someguy

Well you CAN delete your card but to delete your credit card you would have to add another card so me personally I have a bank card with like $1 so I posted that one And then ...

1.0
#1142558
Reply to reviews
I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant...
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Anonymous
Anonymous

I literally just ordered from Pizza Hut who also used doordash to deliver. I never received order Driver lied texting that already delivered. These delivery apps all need to g...

Anonymous
Robbie Brice

Doordash is a scam. I was a dasher and they switched my account info and claimed I gave out my information. They owe me about 300 dollars which they refuse to pay.

1.0
I didn't like
  • Fact that i was scammed out of my order and my money
#1044620
Reply to reviews
What a horrible experience with this so-called company. Food delivery services are quite common in this city, so when I went online to place an order, I thought nothing of it. My order was set to arrive in 45-60 minutes, which is typical. After waiting an hour and a...
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Anonymous
Lynn K

I have tried several times to place an order with DoorDash and both credit cards were "declined". I called customer service and was told to wait 30 minutes and either add/subt...

Anonymous
Linda blair

Door dash hasnt refunded me from a meal last night that had a spoiled taste and gave my husband and I stomach pains. I threw up. 40 for a spoiled meal credit me 5.00 what? Ref...

#838219
Reply to reviews
Tuesday night, yes we called door dash and talked to two different people. Door dash Claims out of four credit cards with 4 different banks that our banks declined the cards due to high risk. We find it hard to believe that 4 different banks declined the cards. We were...
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EducatedWren744
EducatedWren744

Same here. Grub hub is always ready and willing to take my money. Lol

Anonymous
Jessica R

Same here tried to order had kids excited for their meal and didn’t accept my card said declined. Called bank no issues on my end. Went to Grubhub instead used same card. Lost...

#1184436
Reply to reviews
Trying to delete your god-awful DoorDash account? My last straw was trying to order food from a listed restaurant only to find out they don't use DoorDash, ever. DoorDash called to say the restaurant was closed and asked if I would like the money credited to the App....
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Anonymous
Anonymous

That doesn't work. I received some automated reply back as follows: Hello, Thanks for contacting DoorDash. Unfortunately, this case has been closed due to inactivity. Please s...

Anonymous
ifeoma

I am still trying to cancel my account. Did you get yours cancelled? Doordash is absolutely terrible....how do you have a customer service when noone ever picks up the damn ph...

#1226274
Reply to reviews

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
More
Wanted to reset my password, couldn't get any emails letting my account to be reset, all i want to do is sign into it, they said they sent me a email regarding a password change, haven't received it. Explained they'll call me back in 10 minutes, yet still no call back...
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HelpCenter_PissedConsumer
HelpCenter_PissedConsumer
BY ADMIN ON BEHALF OF THE COMPANY

You may find more details on how to reset the password in a DoorDash account according to DoorDash Help Center here: https://doordash.pissedconsumer.com/questions-answers/2.ht...

Anonymous
Anonymous

Im having the same problem! It never sends me email back. I want to change my password. It won't let me.

3.6
I didn't like
  • Not having my account being logged into
#1192045
Reply to reviews