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Resolved: DoorDash in Sacramento, California - Not honoring bonus pay

DoorDash - Not honoring bonus pay
DoorDash - Not honoring bonus pay
DoorDash - Not honoring bonus pay
I made two deliveries in one hour. The next two and a half hours I spent chasing the hotspot only to have it move once I arrived. So I stopped working. Once lunchtime deliveries was over they didn’t honor the $3.50 bonus per delivery. Wtf...
#1425565
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Placed an order as usual, credit card charged entire amount including tip, then order says we are unable to give you the status of your order. Had to call DoorDash customer service which is impossible to find on app, and then was told there was nothing they could do...
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#1416298
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Resolved: DoorDash - Maybe someone should peep the order they’re picking up

I ordered from Urbane and they didnt put items i ordered. This is the second time this has happened. I let it go the first time but now im pissed. It would help if the Dasher double checked and made sure the order is correct.
1.3
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
#1409318
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I ordered Burger King through DoorDash and the food was disgusting and inedible. In regards to the Spicy Chicken Sandwich, The chicken patty was extremely burnt and overcooked, cold, and it was difficult to even chew. I decided to just toss it out after a few bites....
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1.0
I liked
  • Customer service is friendly and will work with you
I didn't like
  • Late delivery
  • Inaccuracy of my order
  • Rude driver
#1388452
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We have used Doordash multiple times and have never had any problems with the drivers. Last night was the WORST customer service I have ever received. We live in a gated community and usually I have information in the notes for how to get through. I will admit that it...
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#1387927
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I do not recommend ordering from doordash. They say declined card but then again they take your money and they do not want to refund it. They make sure that they can't find past orders so they won't have to return a payment. Never received my food neither. Stick with...
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1.6
#1382824
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Your app had a login error and now the app has no record of the run or the $2 bonus. Thanks
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5.0
#1382535
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I placed an order and was told it would arrive in 45 minutes. When I called at the estimated arrival time to check on the order, I was told it would be another 30 minutes on top of the 45 minutes I had already waited. The order had already been processed so I could not...
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2.8
#1380354
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Resolved: DoorDash in San Francisco, California - Phone number update

I'm a Dasher trying to get into my account but I have a new number and I don't have the old phone
#1379417
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We placed an order for 4 items and received 2. We tried to place another order for the remainder of the items and, inexplicably, they charged us for 10 items that never came. The total charge was $133. $133 for what wound up being an order of rice and a spring roll....
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1.0
I liked
  • Choice of restaurants
I didn't like
  • Double charge plus more
#1371484
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