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Resolved
0 comments
1.0
Details
Ordered around $45 worth of food from Houlihan's. Order got placed and watching the online tracker about 30 minutes after the order was placed it said "Dasher" Karen was at Houlihan's picking up food. I thought since it was a 5-10 minute drive "Karen" would show up any...
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Author
Cons
  • Order was not delivered
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Review #1588385 is a subjective opinion of poster.
Resolved
1 comment
I was offered a credit for the item not received.
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ExaltedFinWhale149
#1699371

yes hello I ordered a Watch Pink Floyd and it was a woman's watts and I don't need a woman's watch I was thinking it was a man's watch and I would have accepted it but I do no...

Author
Reason of review
Not as described/ advertised
Review #1555052 is a subjective opinion of poster.
Resolved
0 comments

Resolved: DoorDash - Never received order

3.2
Details
My order never showed up
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Author
Reason of review
Order processing issue
Review #1553227 is a subjective opinion of poster.
Resolved
1 comment
4.7
Details
It was my fault I didn’t cancel the account after the free trial period because I was in hospital and forgot. They were very kind, cancelled my account and refunded the $9.99 to my checking.
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TherapeuticWaterDragon173
#1698256

I never had a problem with them. Once I placed an order by accident and could not cancel in time and they refunded the money in full, and this time it was again my fault and t...

Author
Reason of review
Return, Exchange or Cancellation Policy
Review #1553102 is a subjective opinion of poster.
Resolved
0 comments

Resolved: DoorDash - Id Verification for bank account

3.0
Details
DoorDash - Id Verification for bank account
I have uploaded my state Id in paper because I never received my actual Id through the mail it was the only Id I had. Now I have uploaded my last Government Id which states im able to work in the US if this Id is rejected I don't know how im going to get paid through my bank account.
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Author
Reason of review
Work Experience or Job Application
Review #1495037 is a subjective opinion of poster.
Resolved
0 comments

Resolved: DoorDash - Food wasn’t delivered

Food wasn’t delivered to appropriate address
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Author
Reason of review
Order processing issue
Review #1489347 is a subjective opinion of poster.
Resolved
0 comments

Resolved: DoorDash - Extra pay not showing

5.0
Details
My extra pay is not showing for my dashes, Two dashes at $8 each is missing, so $16
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Author
Reason of review
Work Experience or Job Application
Review #1488043 is a subjective opinion of poster.
Resolved
0 comments

Resolved: DoorDash - Order was 4+ hours late and I want a refund

A dasher bailed, leaving our order at the restaurant for hours. We tried the chat first, but the agent was unable to assist (instead of cancelling the order, they assigned a new dasher to pick up the old food, requiring us to stay awake until 2am to accept the food that should have arrived before 10pm). That was unacceptable so I called the customer support line. The customer service rep on the phone line was quick to resolve the issue and offered a full refund as well as managing commmunications with the restaurant and new dasher. I couldn’t have asked for a better handling of the situation and only wish that would have been the first experience with DoorDash customer support. Many thanks to the rep on the phone line for the assistance!
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Author
Reason of review
Order processing issue
Review #1463088 is a subjective opinion of poster.
Resolved
0 comments
1.0
Details
I am extremely upset with DoorDash today. I never had a problem with it until today when I was starving and ordered food. Then when I checked to see where it was it said “delivered” I was confused and waited outside thinking they were coming up the stairs. Nope. They...
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Author
Reason of review
Order processing issue
Review #1455360 is a subjective opinion of poster.

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Resolved: DoorDash - Driver Can't Read a Map

Driver Kathryn W. drove around in circles for over an hour never arriving at the office that I work at. It seems like this person can't read a map. Worst service so far with DoorDash.
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Author
Reason of review
Problem with delivery
Loss
$14
Preferred solution
Full refund
Review #1454460 is a subjective opinion of poster.