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DoorDash in Deer Park, Texas - Jack in the box

1.0
Details
I ordered tacos and wedges . My tacos are not even tacos they are enchiladas! The driver must have stuffed my order in the glovebox or something wow this is a first .
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Review
#1657410 Review #1657410 is a subjective opinion of poster.
Pros
  • Dont have to leave the house
Cons
  • Horrible delivery service and no where to find a number to call
Tags
  • lack of response
  • No Refund For Missing Item
1.0
Details

Update by user 2 hours ago

they actually are stealing money from me. they said they would remove the tip for the driver but not the delivery fees. so they are stealing from their employer drivers as well.

Original review posted by user 2 hours ago

their site was being glitchy and generated a second order without ever notifying me in any...
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Review
#1657328 Review #1657328 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Most of it at this point
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
Tags
  • Customer Service Bullies

DoorDash - Didn’t receive my order and was charged

1.0
Details
I requested a refund to my debit card and they gave me DoorDash credits instead!
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Review
#1656978 Review #1656978 is a subjective opinion of poster.
Cons
  • And then i did not get a proper refund
Reason of review
Problems with payment
Loss
$22
Preferred solution
Full refund

DoorDash - Order charged not received

1.0
Details
Now I received cell bill and charged for calls to company! ***
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Review
#1656957 Review #1656957 is a subjective opinion of poster.
Cons
  • Company practices
  • Doordash is horrible
Reason of review
Charges on cell bill for customer service
Loss
$5
Preferred solution
Let the company propose a solution

DoorDash in Colorado Springs, Colorado - Horrible

1.0
Details
The dasher delivered my food to the wrong address I just want my money back I didn’t plan on spending over 20$ for someone else
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Review
#1656931 Review #1656931 is a subjective opinion of poster.

DoorDash - Order

1.0
Details
DoorDash - Order
The beef did not taste fresh.
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Review
#1656848 Review #1656848 is a subjective opinion of poster.
Product
Pros
  • Nice drivers
Cons
  • Waiting on hold for over and hour total
Reason of review
Bad quality
Loss
$54
Preferred solution
Full refund

DoorDash - 3 of your drivers do not speak english

1.3
Details
3 of your drivers do not speak English One looks Chinese and cannot understand English and 2 of the other drivers look like they are Mexicans and speak some other language all through they can understand English they reply in some other language In one case, I had an issue where the Chinese driver was dropping food off at a large convention center/hotel and wasn't sure which entrance to drop my food off at. I had to take the food from the driver directly And in another case one of the Mexicans swore at me and and i had to get a refund and no food as he ate all my food after I spoke English
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Review
#1656834 Review #1656834 is a subjective opinion of poster.
Pros
  • Diversity of restaurants
  • Ease of use
  • Food
Cons
  • Non english drivers
  • Support
  • Worst food delivery service on the planet
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • English language
  • non english service
  • Doordash Fail
  • Non English Speaking People
  • Rude Driver
  • Does Not Speak English

DoorDash in Kingston, New York - No delivery

1.0
Details
Nobody showed, ride driver. No food
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Review
#1656805 Review #1656805 is a subjective opinion of poster.

DoorDash - Bonus referral scam

1.0
Details
Im dealing with the same issue today with doordash, they find a way to not honor the referral bonus even though i hace submited everything they asked for, there should be a law suit file with all dashers that have been scamed
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Review
#1656787 Review #1656787 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash - Worst experience ever!!

1.1
Details
My fiancé ordered food from them, but the address was wrong. We called the restaurant to let them know and they canceled our order and we were told to call customer service. Long story short, we received no food and could not get a refund. Never will we ever place another order with them. We will continue to use Grubhub.
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Review
#1656782 Review #1656782 is a subjective opinion of poster.
Cons
  • Refund and cancellation policy
Reason of review
Poor customer service
Loss
$49
Preferred solution
Full refund
Tags
  • Unethical Business Practices