DoorDash Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Clear all filters
(4717 of 17573 reviews match)
Product:
Show
Rating:
DoorDash in Deer Park, Texas - Jack in the box
I ordered tacos and wedges . My tacos are not even tacos they are enchiladas! The driver must have stuffed my order in the glovebox or something wow this is a first .
Review
Pros
- Dont have to leave the house
Cons
- Horrible delivery service and no where to find a number to call
Tags
Update by user 2 hours ago
they actually are stealing money from me. they said they would remove the tip for the driver but not the delivery fees. so they are stealing from their employer drivers as well.
Original review posted by user 2 hours ago
their site was being glitchy and generated a second order without ever notifying me in any...Review
Pros
- Convenience
Cons
- Most of it at this point
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
Tags
DoorDash - Didn’t receive my order and was charged
I requested a refund to my debit card and they gave me DoorDash credits instead!
Review
Product
Cons
- And then i did not get a proper refund
Reason of review
Problems with payment
Loss
$22
Preferred solution
Full refund
DoorDash - Order charged not received
Now I received cell bill and charged for calls to company! ***
Review
Service
Cons
- Company practices
- Doordash is horrible
Reason of review
Charges on cell bill for customer service
Loss
$5
Preferred solution
Let the company propose a solution
DoorDash in Colorado Springs, Colorado - Horrible
The dasher delivered my food to the wrong address I just want my money back I didn’t plan on spending over 20$ for someone else
Review
DoorDash - Order
The beef did not taste fresh.
Review
Product
Pros
- Nice drivers
Cons
- Waiting on hold for over and hour total
Reason of review
Bad quality
Loss
$54
Preferred solution
Full refund
DoorDash - 3 of your drivers do not speak english
3 of your drivers do not speak English One looks Chinese and cannot understand English and 2 of the other drivers look like they are Mexicans and speak some other language all through they can understand English they reply in some other language In one case, I had an issue where the Chinese driver was dropping food off at a large convention center/hotel and wasn't sure which entrance to drop my food off at. I had to take the food from the driver directly And in another case one of the Mexicans swore at me and and i had to get a refund and no food as he ate all my food after I spoke English
Review
Service
Pros
- Diversity of restaurants
- Ease of use
- Food
Cons
- Non english drivers
- Support
- Worst food delivery service on the planet
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
DoorDash in Kingston, New York - No delivery
Nobody showed, ride driver. No food
Review
DoorDash - Bonus referral scam
Im dealing with the same issue today with doordash, they find a way to not honor the referral bonus even though i hace submited everything they asked for, there should be a law suit file with all dashers that have been scamed
Review
DoorDash - Worst experience ever!!
My fiancé ordered food from them, but the address was wrong. We called the restaurant to let them know and they canceled our order and we were told to call customer service. Long story short, we received no food and could not get a refund. Never will we ever place another order with them. We will continue to use Grubhub.
Review
Cons
- Refund and cancellation policy
Reason of review
Poor customer service
Loss
$49
Preferred solution
Full refund
Tags
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel