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DOORDASH - Burnt food

1.8
Details
DOORDASH - Burnt food
Burgers over cooked. The chicken was incinerated. I get it was delivered, but everything came cold and stale.
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Review
#1709475 Review #1709475 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Full refund

DOORDASH - My order was not delivered

1.7
Details
There where no Dashers to make the Delivery. No photos to share.
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Review
#1708522 Review #1708522 is a subjective opinion of poster.
Pros
  • Need drivers
Cons
  • Failed estimated arrival time

DOORDASH - Where is my food

1.7
Details
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
DOORDASH - Where is my food
The caller agent did fine but my issue is with the dasher not calling if they’re going to be this late That would be the expected action to provide good customer service. Food just arrived at 20:15 EST and I have pictures of the condition and food all over the place. Dasher didn’t want to bring to my door and asked me to come outside. I can go on but should be enough
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Review
#1708208 Review #1708208 is a subjective opinion of poster.
Cons
  • I was not happy with the delivery time
  • Cold food that should be hot
  • Sauces spilled inside bag etc
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund
Tags
  • Doordash Complaints

DOORDASH - User Uber Eats!

1.8
Details
Screwed up four different orders I placed. They offered me credit instead of asking me what was wrong and why I thought the credit was insufficient. I then told them I would be calling my credit card company to fight Charges, then all of a sudden, they agreed with me and I received all of my money back. Do not use this company! Ever!
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Review
#1707995 Review #1707995 is a subjective opinion of poster.
Service
Doordash Customer Care

DOORDASH in Savage, Minnesota - Dispute transaction

2.2
Details
DOORDASH - Dispute transaction
DOORDASH - Dispute transaction
I need money back that y’all are charging me for no reason
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Review
#1707031 Review #1707031 is a subjective opinion of poster.
Reason of review
Problems with payment
2.0
Details
Over the last few months I have ordered the service many times, but i the last month or so there have been a lot of mistakes in my orders. I typically call Doordash customer support and they typically give me a credit. Today I ordered from Subway Sandwhiches, my order...
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Review
#1706493 Review #1706493 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.6
Details
On Sunday, November, 3rd, 2019, at approximately 4:15 p.m., I placed an order through a restaurants website named BJ's, I then within less than 3 minutes called BJ's to cancel the order. I spoke to the girl in the back and she canceled it. At 4:35 p.m., I heard my...
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Review
#1706123 Review #1706123 is a subjective opinion of poster.
Pros
  • Food tries to come as soon as possible
Cons
  • Food tampered with
  • Attitude and blaming me for their mistake
  • Are thieves and deserve to be close down
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Customer Support Service
  • Kept My Money Got No Food

DOORDASH in Laguna Niguel, California - Missing entree

2.3
Details
Hoping for a refund. Since driver said he was going back to get it and he didn’t.
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Review
#1706027 Review #1706027 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DOORDASH - Complaint.

2.2
Details
Over an hour Late delivery. Refunded $20.
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Review
#1704770 Review #1704770 is a subjective opinion of poster.
Cons
  • Late delivery
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Products and Services Reviews

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DOORDASH in Pittsburgh, Pennsylvania - My account has not been working.

2.3
Details
Still not working, tryed the whole trouble shooting. DID NOT WORK! I believe it’s because I have credits & they don’t want me to use them. My card work on my boyfriends account but not mine. Doesn’t add up..
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Review
#1704757 Review #1704757 is a subjective opinion of poster.