DOORDASH Reviews and Complaints
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(1364 of 18767 reviews match)
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DOORDASH - Burnt food
Burgers over cooked. The chicken was incinerated. I get it was delivered, but everything came cold and stale.
Review
Reason of review
Bad quality
Preferred solution
Full refund
DOORDASH - My order was not delivered
There where no Dashers to make the Delivery. No photos to share.
Review
Pros
- Need drivers
Cons
- Failed estimated arrival time
DOORDASH - Where is my food
The caller agent did fine but my issue is with the dasher not calling if they’re going to be this late That would be the expected action to provide good customer service. Food just arrived at 20:15 EST and I have pictures of the condition and food all over the place. Dasher didn’t want to bring to my door and asked me to come outside. I can go on but should be enough
Review
Cons
- I was not happy with the delivery time
- Cold food that should be hot
- Sauces spilled inside bag etc
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund
Tags
DOORDASH - User Uber Eats!
Screwed up four different orders I placed. They offered me credit instead of asking me what was wrong and why I thought the credit was insufficient. I then told them I would be calling my credit card company to fight Charges, then all of a sudden, they agreed with me and I received all of my money back. Do not use this company! Ever!
Review
Service
Doordash Customer Care
DOORDASH in Savage, Minnesota - Dispute transaction
I need money back that y’all are charging me for no reason
Review
Reason of review
Problems with payment
Over the last few months I have ordered the service many times, but i the last month or so there have been a lot of mistakes in my orders. I typically call Doordash customer support and they typically give me a credit. Today I ordered from Subway Sandwhiches, my order...
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Review
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
On Sunday, November, 3rd, 2019, at approximately 4:15 p.m., I placed an order through a restaurants website named BJ's, I then within less than 3 minutes called BJ's to cancel the order. I spoke to the girl in the back and she canceled it. At 4:35 p.m., I heard my...
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Review
Pros
- Food tries to come as soon as possible
Cons
- Food tampered with
- Attitude and blaming me for their mistake
- Are thieves and deserve to be close down
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
DOORDASH in Laguna Niguel, California - Missing entree
Hoping for a refund. Since driver said he was going back to get it and he didn’t.
Review
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
DOORDASH - Complaint.
Over an hour Late delivery. Refunded $20.
Review
Cons
- Late delivery
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund
DOORDASH in Pittsburgh, Pennsylvania - My account has not been working.
Still not working, tryed the whole trouble shooting. DID NOT WORK! I believe it’s because I have credits & they don’t want me to use them. My card work on my boyfriends account but not mine. Doesn’t add up..
Review
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