DOORDASH Reviews

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One of their restaurants that they serve were offering a free gift with a $15+ purchase, they charged me for the free gift. I called door dash, the guy acted stupid like he didn't know what happened,

And told me me will send me an email to attach the advertising and email it back. I never received their email and I never got any sort of credit

User's recommendation: Don't use.

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ID
#3099509 Review #3099509 is a subjective opinion of poster.
Pros
  • Such
Cons
  • Did not refund the full price of the incorrect item
  • False advertising and hours of operation
Loss
$28
Preferred solution
Full refund
New Reviewer

Unotorized charge

The last transaction on my card was for doordash I didn't authorize that or use my card to purchase that ride wanted to check and see if someone was using my account
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ID
#3097032 Review #3097032 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Let the company propose a solution

I want to talk about why I'm not getting a refund

Door Dash many times over the past 2 years or more and yes have gotten several refunds and or credits. Recently that has not been the case. They wont give me either anymore and Im not exactly sure why! My orders were messed up from the restaurants; especially the completely raw burger from Island Burgers Restaurant; I asked for well done!! I expected more from DoorDash and island burgers.

User's recommendation: Use DoorDash with caution.

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ID
#3092256 Review #3092256 is a subjective opinion of poster.
Location
Phoenix, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to place order

Trying to checkout after selecting 20pc lemon pepper, bleu cheese. I keep getting a message saying more items are required and it will not advance to the check out even after selecting more items
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ID
#3083671 Review #3083671 is a subjective opinion of poster.
Pros
  • Variety or restaurants in area
Cons
  • Refunds to bank accounts promised that are not issued
Preferred solution
Let the company propose a solution

Got a pickup from a store that’s not in our town

Could not cancel it. Bummer.. I couldnt get through til the order was ready. Was on the phone a long time. We were starving which didnt help the situation at all

User's recommendation: More details.

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ID
#3081032 Review #3081032 is a subjective opinion of poster.
Location
Bay City, Michigan
New Reviewer

Missing food

5:50-original order 6:55- order arrived missing some food 7:04-finally get a human on the phone 8:21- new estimate of when the remainder of my food will arrive Am I happy? NO

User's recommendation: Don’t let the driver leave without checking the order.

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ID
#3064451 Review #3064451 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Pros
  • Easy to use
Cons
  • Having to wait when the order is wrong
Loss
$17
Preferred solution
Deliver product or service ordered
New Reviewer

Refferal

Wondering how to fix someone I referred who didn't use refferal code given as it didn't work. Please call to help
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ID
#3061379 Review #3061379 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Preferred solution
For dasher to be attached to refferal code link

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cold food on delivery

My food was cold by the time the dasher made a stop prior to getting to my house. One order was taco salad with ground meat that was mixed in with the other ingredients. Reheating the entire salad would have ruined the lettuce.

User's recommendation: Don’t order anything that can’t be reheated.

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ID
#3048237 Review #3048237 is a subjective opinion of poster.
Location
San Antonio, Texas
Cons
  • Took forever
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel membership

SadMembership cancelled. Never on time and always to wrong address. Not willing to pay for this kind of service. Was tricked into joining membership.
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ID
#3038198 Review #3038198 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Nothing
DOORDASH - Order
Ordered pizza through DoorDash later to find out door das didnt deliver for this pizza place but the order was made through DoorDash and the payment was made on DoorDash. The phone number DoorDash provide on the DoorDash app to call the company was a voice mail with no...
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ID
#3032247 Review #3032247 is a subjective opinion of poster.
Location
Lubbock, Texas
New Reviewer

Missing food

Just look in my bag I only got salad. Waiting on hold 5 minutes.Still waiting to eat too.Not good to miss items.
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ID
#3027835 Review #3027835 is a subjective opinion of poster.
Location
Perry Hall, Maryland
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor foodT

I ordered from Dunkin Donuts, the donuts were old tasting and stale. The coffee was nasty. The driver was excellent, polite and a real dream. The food look left alot to be desired. How will I be compensated for the shoddy food I recieved.
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ID
#3016445 Review #3016445 is a subjective opinion of poster.
Location
Accokeek, Maryland
Product
Dunkin Donuts Coffee
Cons
  • And cruddy service
  • Old food
  • Stale
Loss
$3500
Preferred solution
Full refund

I don't see my pay of yesterday in my debit Door Dash card?

I noticed that my little pay time $51.00 has not credited to bn my Direct Visa Card DoorDash. What happen?
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ID
#3013738 Review #3013738 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Didn't knock, groceries left outside bottom of steps

Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
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ID
#3003729 Review #3003729 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Didn't knock, groceries left outside bottom of steps

Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
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ID
#3003712 Review #3003712 is a subjective opinion of poster.
Location
Chicago, Illinois

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