DoorDash Reviews and Complaints
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(763 of 17573 reviews match)
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DoorDash - Check menu at local stores
I ordered food from KFC and your app offers things that our local store doesn't offer. And I actually got charged more money than what food I actually got. So went back and looked at menu on web and found a few things you offer that we don't have at our local KFC.
Review
Service
Pros
- When i use to actually get orders instead of wasting gas
- Quickness
Cons
- No accountability for missing or incorrect items
- Resolution to above listed issues
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
DoorDash in Detroit, Michigan - The app will not let me sign up
wanted to become a dasher i am having trouble sign_up you need to call me at 586-871-0952 so that you walk me threw it 
Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
DoorDash - Very disappointing
I did not ever recieve 2 orders.
Review
DoorDash - Ripped off
I placed an order from McDonald's 2 fish filets, 2 double cheeseburgers and a strawberry shake. Your IDIOTS in CA. Charged me for everything and never ordered the milkshake. As many times as this happens with your company you can comp me for the entire meal.. Or I can contact my bank (fraud division) and they will take the money out of your account. Anthony Tony Kroah.
Review
Cons
- No costume service number on app
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
DoorDash - Order never arrived
A credit was issued to my account
Review
Service
Reason of review
Problem with delivery
Loss
$37
Preferred solution
Full refund
Driver arrived earlier than expected (not really a problem, more of a good problem) tried calling me twice, but I was silly and didn’t answer it because it said the call was from California, so I assumed it was spam. Driver then texted me and asked me if I was outside,...
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Review
Service
Reason of review
Problem with delivery
DoorDash - No answer awful wait time
Attempted to call driver twice about my order and he kept hanging up n didn’t respond to my text inquiring about order. Ended up canceling and having to order again from another restaurant because that one was closed by then
Review
Service
Pros
- Easy to
- Dont have to leave the house
Cons
- Driver did not respond to text
- Items missing prior delivery
- Extremely late delivery before
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
DoorDash in Charleston, West Virginia - The person never gave me my food
The person never brung me my food. The person said they was on the way but never came. They answered my phone call and hung up.
Review
Service
Pros
- Fast and food is good quality
Cons
- Lying dashers
- Horrible customer service to customers and dashers
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
DoorDash in Salt Lake City, Utah - *** up order completely and want refund
I oredered a taco salad, a drink, and a kids mral...i got the drink, and the kids mealbut no taci dalad.
Review
Service
Reason of review
Order processing issue
DoorDash in Newark, New Jersey - My order is taking too long
The dasher wasn’t answering my text or call and the app was acting up and was taking to long with my order
Review
Service
Reason of review
Order processing issue
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