Unclaimed
DOORDASH
Reviews and Complaints
3.9M
CLAIMED LOSSES
23.6K
TOTAL REVIEWS
1.2M
PAGE VIEWS
93
ISSUES RESOLVED
DOORDASH Reviews
One of their restaurants that they serve were offering a free gift with a $15+ purchase, they charged me for the free gift. I called door dash, the guy acted stupid like he didn't know what happened,
And told me me will send me an email to attach the advertising and email it back. I never received their email and I never got any sort of credit
User's recommendation: Don't use.
ID
Pros
- Such
Cons
- Did not refund the full price of the incorrect item
- False advertising and hours of operation
Loss
$28
Preferred solution
Full refund
New Reviewer
Unotorized charge
The last transaction on my card was for doordash I didn't authorize that or use my card to purchase that ride wanted to check and see if someone was using my account
ID
Location
Atlanta, Georgia
Preferred solution
Let the company propose a solution
I want to talk about why I'm not getting a refund
Door Dash many times over the past 2 years or more and yes have gotten several refunds and or credits. Recently that has not been the case. They wont give me either anymore and Im not exactly sure why! My orders were messed up from the restaurants; especially the completely raw burger from Island Burgers Restaurant; I asked for well done!! I expected more from DoorDash and island burgers.
User's recommendation: Use DoorDash with caution.
ID
Location
Phoenix, Arizona
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnable to place order
Trying to checkout after selecting 20pc lemon pepper, bleu cheese. I keep getting a message saying more items are required and it will not advance to the check out even after selecting more items
ID
Pros
- Variety or restaurants in area
Cons
- Refunds to bank accounts promised that are not issued
Preferred solution
Let the company propose a solution
Got a pickup from a store that’s not in our town
Could not cancel it. Bummer.. I couldnt get through til the order was ready. Was on the phone a long time. We were starving which didnt help the situation at all
User's recommendation: More details.
ID
Location
Bay City, Michigan
New Reviewer
Missing food
5:50-original order 6:55- order arrived missing some food 7:04-finally get a human on the phone 8:21- new estimate of when the remainder of my food will arrive Am I happy? NO
User's recommendation: Don’t let the driver leave without checking the order.
ID
Product
Doordash Food Delivery Mobile Application
Pros
- Easy to use
Cons
- Having to wait when the order is wrong
Loss
$17
Preferred solution
Deliver product or service ordered
New Reviewer
Refferal
Wondering how to fix someone I referred who didn't use refferal code given as it didn't work. Please call to help
ID
Location
Vancouver, British Columbia
Preferred solution
For dasher to be attached to refferal code link
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCold food on delivery
My food was cold by the time the dasher made a stop prior to getting to my house. One order was taco salad with ground meat that was mixed in with the other ingredients. Reheating the entire salad would have ruined the lettuce.
User's recommendation: Don’t order anything that can’t be reheated.
ID
Location
San Antonio, Texas
Cons
- Took forever
Preferred solution
Apology
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Verified Reviewer New ReviewerCancel membership
Membership cancelled. Never on time and always to wrong address. Not willing to pay for this kind of service. Was tricked into joining membership. ID
Location
Houston, Texas
Preferred solution
Nothing
Ordered pizza through DoorDash later to find out door das didnt deliver for this pizza place but the order was made through DoorDash and the payment was made on DoorDash. The phone number DoorDash provide on the DoorDash app to call the company was a voice mail with no...
View full review
ID
Location
Lubbock, Texas
New Reviewer
Missing food
Just look in my bag I only got salad. Waiting on hold 5 minutes.Still waiting to eat too.Not good to miss items.
ID
Location
Perry Hall, Maryland
Loss
$40
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor foodT
I ordered from Dunkin Donuts, the donuts were old tasting and stale. The coffee was nasty. The driver was excellent, polite and a real dream. The food look left alot to be desired. How will I be compensated for the shoddy food I recieved.
ID
Location
Accokeek, Maryland
Product
Dunkin Donuts Coffee
Cons
- And cruddy service
- Old food
- Stale
Loss
$3500
Preferred solution
Full refund
I don't see my pay of yesterday in my debit Door Dash card?
I noticed that my little pay time $51.00 has not credited to bn my Direct Visa Card DoorDash. What happen?
ID
Location
Miami, Florida
New Reviewer
Didn't knock, groceries left outside bottom of steps
Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
ID
Location
Chicago, Illinois
New Reviewer
Didn't knock, groceries left outside bottom of steps
Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
ID
Location
Chicago, Illinois
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