Rating: 3 Stars Clear all filters (763 of 17573 reviews match)
Filter by rating
filters
Product:
Show
Rating:

DoorDash - Check menu at local stores

3.1
Details
I ordered food from KFC and your app offers things that our local store doesn't offer. And I actually got charged more money than what food I actually got. So went back and looked at menu on web and found a few things you offer that we don't have at our local KFC.
View full review
Review
#1656630 Review #1656630 is a subjective opinion of poster.
Pros
  • When i use to actually get orders instead of wasting gas
  • Quickness
Cons
  • No accountability for missing or incorrect items
  • Resolution to above listed issues
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • False Advertisment

DoorDash in Detroit, Michigan - The app will not let me sign up

2.5
Details
wanted to become a dasher i am having trouble sign_up you need to call me at 586-871-0952 so that you walk me threw it Sad
View full review
Review
#1656599 Review #1656599 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash - Very disappointing

3.0
Details
I did not ever recieve 2 orders.
View full review
Review
#1656503 Review #1656503 is a subjective opinion of poster.

DoorDash - Ripped off

2.6
Details
I placed an order from McDonald's 2 fish filets, 2 double cheeseburgers and a strawberry shake. Your IDIOTS in CA. Charged me for everything and never ordered the milkshake. As many times as this happens with your company you can comp me for the entire meal.. Or I can contact my bank (fraud division) and they will take the money out of your account. Anthony Tony Kroah.
View full review
Review
#1654918 Review #1654918 is a subjective opinion of poster.
Cons
  • No costume service number on app
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

DoorDash - Order never arrived

3.4
Details
A credit was issued to my account
View full review
Review
#1654600 Review #1654600 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$37
Preferred solution
Full refund
3.2
Details
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
Driver arrived earlier than expected (not really a problem, more of a good problem) tried calling me twice, but I was silly and didn’t answer it because it said the call was from California, so I assumed it was spam. Driver then texted me and asked me if I was outside,...
View full review
Review
#1653317 Review #1653317 is a subjective opinion of poster.
Reason of review
Problem with delivery

DoorDash - No answer awful wait time

2.5
Details
Attempted to call driver twice about my order and he kept hanging up n didn’t respond to my text inquiring about order. Ended up canceling and having to order again from another restaurant because that one was closed by then
View full review
Review
#1652498 Review #1652498 is a subjective opinion of poster.
Pros
  • Easy to
  • Dont have to leave the house
Cons
  • Driver did not respond to text
  • Items missing prior delivery
  • Extremely late delivery before
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Complaint Policy
  • Bad Dash

DoorDash in Charleston, West Virginia - The person never gave me my food

3.0
Details
DoorDash - The person never gave me my food
DoorDash - The person never gave me my food
The person never brung me my food. The person said they was on the way but never came. They answered my phone call and hung up.
View full review
Review
#1651489 Review #1651489 is a subjective opinion of poster.
Pros
  • Fast and food is good quality
Cons
  • Lying dashers
  • Horrible customer service to customers and dashers
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
  • lack of response
  • Poor Customer Care
  • Door Dash Fraud
  • Doordash Scams

DoorDash in Salt Lake City, Utah - *** up order completely and want refund

3.3
Details
I oredered a taco salad, a drink, and a kids mral...i got the drink, and the kids mealbut no taci dalad.
View full review
Review
#1651436 Review #1651436 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash in Newark, New Jersey - My order is taking too long

2.7
Details
The dasher wasn’t answering my text or call and the app was acting up and was taking to long with my order
View full review
Review
#1651244 Review #1651244 is a subjective opinion of poster.
Reason of review
Order processing issue