Rating: 3 Stars Clear all filters (814 of 18767 reviews match)
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DOORDASH in Loveland, Colorado - Don’t lose your 1st red card

2.8
Details
My puppy got a hold of my card so I drove 40 minutes to the nearest office and got a new one but it failed to activate. Customer service is saying 24 to 48 hours because they’ve had some “issues”. It’s the weekend and I wanted to work but can’t!
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Review
#1709652 Review #1709652 is a subjective opinion of poster.
Product
Doordash Account

DOORDASH - Food not delivered

2.6
Details
They were supposed to call when arriving but didn't. I did not receieve my food!!
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Review
#1709127 Review #1709127 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$18
Preferred solution
Full refund

DOORDASH - Some of there drivers likes to eat some of your food

3.2
Details
recieved a burger king order the bag was unsealed and i had a half of order of fries the driver ate some of them
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Review
#1709121 Review #1709121 is a subjective opinion of poster.
Pros
  • Fast and reliable
Cons
  • Some of the drivers may eat some of your food
Reason of review
Problem with delivery
Loss
$3
Preferred solution
Price reduction

DOORDASH in Hyattsville, Maryland - No food

3.0
Details
New delivery once again smh
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Review
#1708627 Review #1708627 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DOORDASH - Billing

2.5
Details
Not Cooperative put me on hold three times left me on hold and then hung up my door passes never worked in a matter if I had it or not I still pay the same delivery fee smaller fees my orders never reduced I want to be refunded for my dad pays for this month and one or two other months October September please contact me back 215666321
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Review
#1708090 Review #1708090 is a subjective opinion of poster.
Pros
  • Driver was nice
  • When it worked
Cons
  • Not receiving what i paid for
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • poor
  • Hard To Reach

DOORDASH in Los Angeles, California - My order is late

2.8
Details
Terrible service all day long , I never got my food , nobody care
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Review
#1707480 Review #1707480 is a subjective opinion of poster.

DOORDASH - My food was old

3.0
Details
I was refunded for my food the rep was good
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Review
#1705397 Review #1705397 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$18
Preferred solution
Full refund

DOORDASH in Carrollton, Texas - Food was taken from my order

2.5
Details
I had food taken from my damn order. Wrong drink and I want my damn money back. This was the first time I even used this app
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Review
#1704151 Review #1704151 is a subjective opinion of poster.

DOORDASH in Silver Spring, Maryland - Help!

2.8
Details
I accidentally ordered to my work instead of home. Luckily, I was able to contact my dasher who totally helped me out because your app wasn’t letting me change my address. When I called CS they said there was a problem with the system. If you know there is a problem with the system then you should allow people to call directly from the app rather than having to look up a number online and do a bunch of crap just to speak to CS.
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Review
#1702586 Review #1702586 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Your app is too limited. Luckily your dashers are great.

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Products and Services Reviews

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DOORDASH - Horrible

3.0
Details
DOORDASH - Horrible
I was charged twice for what I paid for here is a copy of the charges
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Review
#1701027 Review #1701027 is a subjective opinion of poster.
Pros
  • Customer care
Cons
  • Charged twice and more than what order was
Reason of review
Order processing issue
Loss
$48
Preferred solution
Full refund