DoorDash Reviews and Complaints
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(652 of 14760 reviews match)
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DoorDash - You Don't Get What You Paid For
Ordered a breakfast from Denny's. The order was paid in advance; three sides were paid for and not delivered. Denny's refuses to issue a refund for shorting the order. DoorDash says it's not their problem. Bottom line: Don't use Door Dash or order for delivery through Denny's.
Author
PissedConsumer1594004
0 comments
DoorDash - Did not receive kit
Still waiting on background check
Author
HypnoticKoala
Reason of review
Good customer service
0 comments
DoorDash - I put wrong email adress
They helped me Changed the email
Author
VexedSunBear
Reason of review
Good customer service
0 comments
DoorDash - Charged too much
I calles the company to ask why it was so much. First they hung up on me. When i called back i was told that they would file my complaint.
Author
GamyElephantShrew743
Pros
- Delivery usually earlier than estimated
Cons
- Not receiving a callback from anyone after sufficient time
Reason of review
Pricing issue
Loss
$20
Preferred solution
Someone who can hold a conversation to call me
Tags
0 comments
DoorDash - Very delayed and consistently so
On many many many occasions I’ve ordered food to be somewhere within a 30 minute window, and it is never there in that time.
Author
PissedConsumer1590760
Service
Reason of review
Problem with delivery
0 comments
DoorDash - Disabled account
There is no way to resolve. Terrible customer service.
Author
SatisfyingCrocodile979
Product
Pros
- Convenience for places i eat
- Idea of this service
- Having ability to order and get food delivered
Reason of review
Access/ activation issues
0 comments
DoorDash - Need information why my case was closed
My order was canceled so they call me saying I don’t need to do that order that I would be givin half of the tips
Author
TeenyAffenpinscher
Pros
- Good way to make extra cash
Cons
- Horrible customer service
Reason of review
Problems with payment
Preferred solution
Just want what they said I could have
0 comments
DoorDash - Rude driver and poor service
The driver was reported and refund for the top was charged back to the card according top customer support
Author
SubduedMarineToad962
Cons
- Poor driver service
- Do not read customer notes
Reason of review
Poor customer service
Loss
$3
Preferred solution
Refund tip and keep driver from delivery to my home.
0 comments
DoorDash - ESL guy, cannot understand
As to complaint wrong food delivered late. Complaint dept cat understand heavy accent. Bad voice tech
Author
UncommonDog568
0 comments
DoorDash - Driver lied
The rep filed a complaint to investigate and promised me a refund on my driver fee and tip
Author
EquatorialWestHighlandTerrier842
Reason of review
Problem with delivery
Preferred solution
Price reduction
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