DOORDASH Reviews and Complaints
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DOORDASH in Loveland, Colorado - Don’t lose your 1st red card
My puppy got a hold of my card so I drove 40 minutes to the nearest office and got a new one but it failed to activate. Customer service is saying 24 to 48 hours because they’ve had some “issues”. It’s the weekend and I wanted to work but can’t!
Review
Product
Doordash Account
DOORDASH - Food not delivered
They were supposed to call when arriving but didn't. I did not receieve my food!!
Review
Reason of review
Problem with delivery
Loss
$18
Preferred solution
Full refund
DOORDASH - Some of there drivers likes to eat some of your food
recieved a burger king order the bag was unsealed and i had a half of order of fries the driver ate some of them
Review
Pros
- Fast and reliable
Cons
- Some of the drivers may eat some of your food
Reason of review
Problem with delivery
Loss
$3
Preferred solution
Price reduction
DOORDASH in Hyattsville, Maryland - No food
New delivery once again smh
Review
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
DOORDASH - Billing
Not Cooperative put me on hold three times left me on hold and then hung up my door passes never worked in a matter if I had it or not I still pay the same delivery fee smaller fees my orders never reduced I want to be refunded for my dad pays for this month and one or two other months October September please contact me back 215666321
Review
Pros
- Driver was nice
- When it worked
Cons
- Not receiving what i paid for
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
DOORDASH in Los Angeles, California - My order is late
Terrible service all day long , I never got my food , nobody care
Review
DOORDASH - My food was old
I was refunded for my food the rep was good
Review
Reason of review
Bad quality
Loss
$18
Preferred solution
Full refund
DOORDASH in Carrollton, Texas - Food was taken from my order
I had food taken from my damn order. Wrong drink and I want my damn money back. This was the first time I even used this app
Review
DOORDASH in Silver Spring, Maryland - Help!
I accidentally ordered to my work instead of home. Luckily, I was able to contact my dasher who totally helped me out because your app wasn’t letting me change my address. When I called CS they said there was a problem with the system. If you know there is a problem with the system then you should allow people to call directly from the app rather than having to look up a number online and do a bunch of crap just to speak to CS.
Review
Product
Doordash Account
Reason of review
Your app is too limited. Luckily your dashers are great.
DOORDASH - Horrible
I was charged twice for what I paid for here is a copy of the charges
Review
Pros
- Customer care
Cons
- Charged twice and more than what order was
Reason of review
Order processing issue
Loss
$48
Preferred solution
Full refund
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