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DoorDash - You Don't Get What You Paid For

2.6
Details
Ordered a breakfast from Denny's. The order was paid in advance; three sides were paid for and not delivered. Denny's refuses to issue a refund for shorting the order. DoorDash says it's not their problem. Bottom line: Don't use Door Dash or order for delivery through Denny's.
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Review #1594004 is a subjective opinion of poster.
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DoorDash - Did not receive kit

3.4
Details
Still waiting on background check
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Reason of review
Good customer service
Review #1592438 is a subjective opinion of poster.
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DoorDash - I put wrong email adress

3.4
Details
They helped me Changed the email
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Reason of review
Good customer service
Review #1592143 is a subjective opinion of poster.
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DoorDash - Charged too much

2.6
Details
I calles the company to ask why it was so much. First they hung up on me. When i called back i was told that they would file my complaint.
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Author
Pros
  • Delivery usually earlier than estimated
Cons
  • Not receiving a callback from anyone after sufficient time
Reason of review
Pricing issue
Loss
$20
Preferred solution
Someone who can hold a conversation to call me
Review #1591549 is a subjective opinion of poster.
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DoorDash - Very delayed and consistently so

3.0
Details
DoorDash - Very delayed and consistently so
On many many many occasions I’ve ordered food to be somewhere within a 30 minute window, and it is never there in that time.
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Author
Reason of review
Problem with delivery
Review #1590760 is a subjective opinion of poster.
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DoorDash - Disabled account

2.7
Details
There is no way to resolve. Terrible customer service.
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Pros
  • Convenience for places i eat
  • Idea of this service
  • Having ability to order and get food delivered
Reason of review
Access/ activation issues
Review #1589986 is a subjective opinion of poster.
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DoorDash - Need information why my case was closed

2.5
Details
My order was canceled so they call me saying I don’t need to do that order that I would be givin half of the tips
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Pros
  • Good way to make extra cash
Cons
  • Horrible customer service
Reason of review
Problems with payment
Preferred solution
Just want what they said I could have
Review #1589981 is a subjective opinion of poster.
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DoorDash - Rude driver and poor service

3.0
Details
The driver was reported and refund for the top was charged back to the card according top customer support
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Cons
  • Poor driver service
  • Do not read customer notes
Reason of review
Poor customer service
Loss
$3
Preferred solution
Refund tip and keep driver from delivery to my home.
Review #1588196 is a subjective opinion of poster.
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DoorDash - ESL guy, cannot understand

3.4
Details
As to complaint wrong food delivered late. Complaint dept cat understand heavy accent. Bad voice tech
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Review #1587445 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions
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DoorDash - Driver lied

2.5
Details
The rep filed a complaint to investigate and promised me a refund on my driver fee and tip
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Author
Reason of review
Problem with delivery
Preferred solution
Price reduction
Review #1587396 is a subjective opinion of poster.