Rating: 4 Stars Clear all filters (485 of 14760 reviews match)
Filter by rating
1 2 3 4 5
filters
Product:
Show
Rating:
0 comments

DoorDash - Food has taken 3 hours to arrive. 1 Mile away

4.2
Details
Agent called driver, being delivered. Reimbursement promised
View full review
Comment
Helpful? 0 0
Author
Service
Doordash Customer Care
Review #1594191 is a subjective opinion of poster.
Report
0 comments

DoorDash - Horrible disrespect degrading absolutely not fair to consumers

3.6
Details
DoorDash - Horrible disrespect degrading absolutely not fair to consumers
I order Chinese food that cost $48 and my driver left the store and never came so I call the restaurant and they said they would order it from there store and it cost 40 but the 48 from door dash never got refunded and that’s disrespectful
View full review
Comment
Helpful? 0 0
Author
Service
Doordash Customer Care
Pros
  • Food is good if you get it
Cons
  • Never showed
  • Credits for doordash after refund like no i want my money
Reason of review
Problem with delivery
Loss
$48
Preferred solution
Full refund
Tags
Review #1594018 is a subjective opinion of poster.
Report
0 comments

DoorDash - Order cancellation

4.4
Details
I called customer service and he told me he will cancel it.
View full review
Comment
Helpful? 0 0
Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1589087 is a subjective opinion of poster.
Report
0 comments

DoorDash - Dasher never arrived

4.0
Details
I was given a refund back to my card
View full review
Comment
Helpful? 0 0
Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1588967 is a subjective opinion of poster.
Report
0 comments

DoorDash - Do you service Laguna Woods Ca

3.6
Details
Customer Service says that you don’t go into the community of laguna Woods it’s a gated community Cstomer service says no
View full review
Comment
Helpful? 0 0
Author
Service
Doordash Customer Care
Review #1588557 is a subjective opinion of poster.
Report
0 comments

3.5
Details
I ordered food from a local eatery that is less than 1.5 miles away, I live in a 4 unit building on the Southwest corner of a main street. Included the following instructions for the driver: " The entrance is on the south side of the building we are in Apt.2 which is...
View full review
Comment
Helpful? 0 0
Author
Review #1588128 is a subjective opinion of poster.
Report
0 comments

DoorDash - Good. Easy. Professional.

4.2
Details
My order has took way to long I want to cancel it the food won’t be here for another 50 mins it’s already been an hour since I ordered it
View full review
Comment
Helpful? 0 0
Author
Review #1587835 is a subjective opinion of poster.
Report
0 comments

DoorDash - Fraudulent

3.8
Details
Contacted door dash they said they would look into the charges
View full review
Comment
Helpful? 0 0
Author
Review #1587409 is a subjective opinion of poster.
Report
0 comments

DoorDash - Messed up food

4.3
Details
DoorDash - Messed up food
Refund.food is nasty and unacceptable
View full review
Comment
Helpful? 0 0
Author
Reason of review
Good customer service
Review #1587306 is a subjective opinion of poster.
Report

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash Products and Services Reviews

Latest Question

  • Do y’all deliver alcohol from the liquor store

DoorDash Questions
0 comments

DoorDash - Can’t login account

4.0
Details
The gentleman on the phone was very polite but he wasn't able to help me so I actually had to create a new account
View full review
Comment
Helpful? 0 0
Author
Review #1587281 is a subjective opinion of poster.
Report