Rating: 4 Stars Clear all filters (600 of 18767 reviews match)
Filter by rating
filters
Product:
Show
Rating:

DOORDASH in Calgary, Alberta - I can't see some of my earnings

4.3
Details
Some of my delivered orders did not show up on my account
View full review
Review
#1709756 Review #1709756 is a subjective opinion of poster.

DOORDASH in Chicago, Illinois - Applying

4.3
Details
The website won’t let me apply to be a dasher
View full review
Review
#1708158 Review #1708158 is a subjective opinion of poster.

DOORDASH in Seminole, Florida - Hurast

3.8
Details
Told him I was married .. continued to text me
View full review
Review
#1705696 Review #1705696 is a subjective opinion of poster.

DOORDASH in Grand Prairie, Texas - Never received food

3.5
Details
DOORDASH - Never received food
DOORDASH - Never received food
Ordered some food . Waited about 45 mins then called the store. They said they never received my order. Then I contacted door dash and they couldn’t tell me why the restaurant never received my order and refunded my money
View full review
Review
#1705258 Review #1705258 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH - To cancel a free month dash pass

4.4
Details
He cancelled it because I didn’t mean to do the door dash pass
View full review
Review
#1704494 Review #1704494 is a subjective opinion of poster.
Reason of review
Good customer service

DOORDASH - False charge

3.6
Details
I was charged for i guess its called DoorPass, i never signed up for it and I appreciate the refund. Thanks
View full review
Review
#1703863 Review #1703863 is a subjective opinion of poster.
Reason of review
Good customer service

DOORDASH - Never got my refund

3.6
Details
Well I have been waiting since April for a refund I talk to customer service they said they're going to escalate it why I don't understand since it's been since April I would just be willing to take credit you know because I'm a faithful customer of your guys's you guys can issue me credit and I would be happy
View full review
Review
#1700176 Review #1700176 is a subjective opinion of poster.
Pros
  • That i can usually get a meal from door dash
Cons
  • Not refunded
Reason of review
Bad quality
Loss
$70
Preferred solution
Full refund
Tags
  • Great Customer Service

DOORDASH - They fixed my problem. Not the first time they've made it right.

4.3
Details
The restaurant made a mistake and sent me one portion of lasagne instead of family size, one salad instead of three, etc. Doing the online help thing meant I wouldn't have it addressed for 48 hours. Well, I'm ill and can't go out and get food. One call to the customer support and it's made right. The restaurant will make the order again and send it to me. I'm super grateful as I really don't have the energy to deal with this kind of consumer crusade. You all know what I mean!
View full review
Review
#1699295 Review #1699295 is a subjective opinion of poster.
Pros
  • Wide variety of meals available
  • Great delivery drivers
Cons
  • Should be more accurate than it is
  • Hard to deal with incorrect order
Reason of review
A mistake was made, but the restaurant and DoorDash have made it right.

DOORDASH in Carrollton, Texas - CancelOrder

3.9
Details
She refunded me the money
View full review
Review
#1697479 Review #1697479 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Products and Services Reviews

Compare DOORDASH to

Grubhub
Grubhub
1633 reviews
1.4
Compare

DOORDASH - Bell pepper instead of calamari

3.9
Details
DOORDASH - Bell pepper instead of calamari
Red lobster gave me deep fried bell pepper instead of calamari..
View full review
Review
#1697081 Review #1697081 is a subjective opinion of poster.