DOORDASH Reviews and Complaints
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55
ISSUES RESOLVED
20.1K
TOTAL REVIEWS
$3.3M
CLAIMED LOSSES
$1K
AVG LOSS
830K
PAGE VIEWS
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Cons
- Customer service
- Poor customer service
- Cold food
Pros
- Convenience
- Convenient
- Choice of restaurants
Eta of order | DOORDASH review from San Marcos, Texas
They just didnt assign a dasher near me. Took way longer because of the delay in drivers.
Review
Product
Doordash Mobile Application
I never got my order... there was a mixup with the address | DOORDASH review from Los Angeles, California
Resolution: I was able to get a refund for my order.
Review
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy
I didn’t get my food | DOORDASH review
Rachel solved it. Communication was good and very friendly.
Review
Service
Doordash Customer Care
Reason of review
Good customer service
Get uber eats | DOORDASH review from Harrisburg, Pennsylvania
I had accidentally subscribed to your services which took the money I was gonna used to buy food with.
Review
Popeyes app order . I am missing a sandwitch ! I really wanted that sandwitch !!!!!! | DOORDASH review from Boston, Massachusetts
I want a refund please , the popeyes app should tell us that door dash is the delivery service. Also i want a refund for my sandwich. I was looking forward to eat that sandwich. Now i am so annoyed.
Review
Product
Popeyes Louisiana Kitchen Mobile Application
Problem ordering online | DOORDASH review
Application changed location &;;;;;;; the order was given to a different state dasher. I was given a full refund & noticed to update app. I have been with DoorDash for almost a year and this is my first problem 
Review
Reason of review
Good quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIm missing paid for items from my order | DOORDASH review from Dubuque, Iowa
I received my order was missing a order of Large queso dip and regular guacamole dip to go with my chips.
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpoiled food | DOORDASH review
Food spoiled refunded my money
Review
Pros
- Drivers and deliveries are good
Cons
- Inconvenient to contact customer care when needed
Reason of review
Bad quality
Loss
$17
Preferred solution
Full refund
Tags
Mistake in order | DOORDASH review from Long Beach, California
Credit to my next order
Review
Product
Doordash Menu
Good Customer Service | DOORDASH review from Chicago, Illinois
They get the job done quick but the wait is to long!
Review
Service
Doordash Customer Care
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