Rating: 4 Stars Clear all filters (567 of 17573 reviews match)
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DoorDash in Carrollton, Texas - Where’s my activation kit?

4.0
Details
It took two calls and me doing my homework but the matter has been resolved
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Review
#1657425 Review #1657425 is a subjective opinion of poster.
Pros
  • Usually had no problems
Tags
  • Good Service

DoorDash in Buford, Georgia - Wrong items delivered

4.0
Details
The customer service agent resolved my issue. She asked did I want the item to be redilivered, a credit from door dash, or a refund. Agent was very nice and helpful.
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#1657147 Review #1657147 is a subjective opinion of poster.

DoorDash in Richmond, Virginia - Unable to use my promo

3.7
Details
My order was an hour past delivery time. Unfortunately I wasnt notified that they were running late until after the delivery time had passed. I received an apology promo and when I attempted to use it I couldnt. The reason being that the amount of customers that could use it had been reached
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#1656975 Review #1656975 is a subjective opinion of poster.
Reason of review
Problem with delivery

DoorDash - Billed incorrectly for a meal I did not receive

4.3
Details
Credit to my accountcredit to my debit card account
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Review
#1655489 Review #1655489 is a subjective opinion of poster.
Reason of review
Good customer service

DoorDash in Apex, North Carolina - Need to add Burger King.

4.0
Details
I like Doordash and you guys use to have Burger King on it and now it's gone for some reason. I'm hoping you guys can work with Burger King again.
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#1654553 Review #1654553 is a subjective opinion of poster.

DoorDash - It’s only 8:15 and every restaurant is closed except fast food

3.6
Details
Every restaurant I choose was closed at 8:15 at night
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Review
#1654371 Review #1654371 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund

DoorDash in Houston, Texas - Food never was delivered

3.8
Details
I placed an order food and the dasher said it was delivered but it was never delivered
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#1653751 Review #1653751 is a subjective opinion of poster.

DoorDash in Detroit, Michigan - Order said delivered and I never got it

3.8
Details
my taco bell order 22.85 says it has been delivered but I never got it.
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Review
#1653479 Review #1653479 is a subjective opinion of poster.
Pros
  • Every other time has been wonderful
Cons
  • Never got my food
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund

DoorDash - Customer service

4.0
Details
They were good. Issued me a full refund no questions asked.
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Review
#1653347 Review #1653347 is a subjective opinion of poster.
Reason of review
Good customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash - Becoming a dasher

4.2
Details
DoorDash - Becoming a dasher
DoorDash - Becoming a dasher
I having been trying to sign up for door dash and I’ve been emailing and called about fixing the issue. One email says I haven’t finished signing up and when I click the link to finish it brings me to the same page over and over. And on the page I there is nowhere for me to finish personal information that it needs to finish. It just tells me I’ve received an email from checkr. Which I did but it says my background check is complete. And I have sent in screenshots of my completed background check. Then the lady on the phone says she doesn’t know the error and she’ll call me back..
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Review
#1653121 Review #1653121 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution