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DoorDash - Food has taken 3 hours to arrive. 1 Mile away

4.2
Details
Agent called driver, being delivered. Reimbursement promised
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Review #1594191 is a subjective opinion of poster.
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DoorDash - Horrible disrespect degrading absolutely not fair to consumers

3.6
Details
DoorDash - Horrible disrespect degrading absolutely not fair to consumers
I order Chinese food that cost $48 and my driver left the store and never came so I call the restaurant and they said they would order it from there store and it cost 40 but the 48 from door dash never got refunded and that’s disrespectful
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Pros
  • Food is good if you get it
Cons
  • Never showed
  • Credits for doordash after refund like no i want my money
Reason of review
Problem with delivery
Loss
$48
Preferred solution
Full refund
Tags
Review #1594018 is a subjective opinion of poster.
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DoorDash - Order cancellation

4.4
Details
I called customer service and he told me he will cancel it.
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Reason of review
Good customer service
Review #1589087 is a subjective opinion of poster.
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DoorDash - Dasher never arrived

4.0
Details
I was given a refund back to my card
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Reason of review
Good customer service
Review #1588967 is a subjective opinion of poster.
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DoorDash - Do you service Laguna Woods Ca

3.6
Details
Customer Service says that you don’t go into the community of laguna Woods it’s a gated community Cstomer service says no
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Review #1588557 is a subjective opinion of poster.
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3.5
Details
I ordered food from a local eatery that is less than 1.5 miles away, I live in a 4 unit building on the Southwest corner of a main street. Included the following instructions for the driver: " The entrance is on the south side of the building we are in Apt.2 which is...
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Review #1588128 is a subjective opinion of poster.
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DoorDash - Good. Easy. Professional.

4.2
Details
My order has took way to long I want to cancel it the food won’t be here for another 50 mins it’s already been an hour since I ordered it
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Review #1587835 is a subjective opinion of poster.
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DoorDash - Fraudulent

3.8
Details
Contacted door dash they said they would look into the charges
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Review #1587409 is a subjective opinion of poster.
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DoorDash - Messed up food

4.3
Details
DoorDash - Messed up food
Refund.food is nasty and unacceptable
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Reason of review
Good customer service
Review #1587306 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

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DoorDash - Can’t login account

4.0
Details
The gentleman on the phone was very polite but he wasn't able to help me so I actually had to create a new account
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Author
Review #1587281 is a subjective opinion of poster.