DOORDASH Reviews and Complaints
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55
ISSUES RESOLVED
20.1K
TOTAL REVIEWS
$3.3M
CLAIMED LOSSES
$1K
AVG LOSS
830K
PAGE VIEWS
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Cons
- Customer service
- Poor customer service
- Cold food
Pros
- Convenience
- Convenient
- Choice of restaurants
Wrong order | DOORDASH review from Merced, California
Issues has been resolved n order is replaced
Pending
Review
Forgotten items | DOORDASH review from Sioux Falls, South Dakota
Door Dash had someone come out with missing items
Review
I had to cancel my order due to the restaurant not having my order | DOORDASH review
My dasher called because my order was unavailable at Taco Bell
Review
Service
Doordash Vehicle Driver
Reason of review
Good customer service
Tags
My order not showing! | DOORDASH review from Meridian, Mississippi
He was able to track my order
Review
I am a dasher. I have made almost 500 deliveries. Here is what I see: you get cold food when doordash can't find a driver to accept your order. Why? Because you don't tip, or tip $1 when it's a 15 mile trip to your house and back to civilization where they can pick up...
View full review
Review
Reason of review
Work Experience or Job Application
Good service | DOORDASH review from Atlanta, Georgia
Just a call and good people
Review
Service
Doordash Customer Care
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever use this service it sucks and I never got my food | DOORDASH review
I never recieved my food and I would like to either receive refund or my food
Review
Service
Doordash Delivery Service
Cons
- Never got my food
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
I paid for a meal!! It says order complete and is at my house. Nothing came | DOORDASH review from Seattle, Washington
Fought me a new order. Different driver. He was great he didnt steal my dinner like the first guy Carlos did
Review
Service
Doordash Vehicle Driver
Wrong order | DOORDASH review
The customer service rep put in a ticket for correct order.
Review
Service
Doordash Customer Care
Reason of review
Good customer service
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRedcard | DOORDASH review from Louisville, Kentucky
I just lost my red card, thats all.
Review
Service
Doordash Customer Care
Reason of review
Good customer service
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