DOORDASH Reviews

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New Reviewer

I’m pissed there’s charging my card twice and I haven’t ordered anything

5.0
I have a new card and its charged my new card and the old one 9.00$ It took the first one but the second one is pending

User's recommendation: Make sure your paying close attention to your bank accounts.

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ID
#3037716 Review #3037716 is a subjective opinion of poster.
Product
Doordash Account
Cons
  • Having to do your job for you
Loss
$9
Preferred solution
Full refund

Dasher

5.0
I was walking in the door way and fell, I spilled the milk shake all over me and the floor. I called customer service right away to let them know what happen.
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ID
#3028193 Review #3028193 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer New Reviewer

Door dash driver account

5.0
Hi created an account sometime ago and need to change my address as I am in a different area. I am getting an error that positions are available in my area however I do not live there anymore
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ID
#3012584 Review #3012584 is a subjective opinion of poster.
Preferred solution
Career opportunities

Red Card

4.6
All Good. - Card arrived although ordered a backup. Could not get on doordash app for a half hour since had to contact doordash to remove error reading when app wanted me to input card number when I did not get until 2:30 pm. My start scheduled time was 9 am. And wasted 1/2 hour until customer service fixed problem.
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ID
#3007884 Review #3007884 is a subjective opinion of poster.

I haven’t gotten paid yet

5.0
The service was very helpful. She walked me through every step and made sure everything was in order. And my account was ready.

User's recommendation: Very good customer service.

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ID
#3006151 Review #3006151 is a subjective opinion of poster.
Location
Everett, Massachusetts

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Verified Reviewer New Reviewer

Order wasn't right

4.8
I ordered a pizza yesterday from 7 eleven. It wasnt cooked and it wasnt in the box. It was frozen. And i ordered a muscle milk and the delivery driver gave me Perrier sparkling water. I want my full refund.
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ID
#3006079 Review #3006079 is a subjective opinion of poster.
Pros
  • Drivers ok
  • Delivered to your door
  • Great delivery service
Cons
  • Not the food i ordered
Loss
$20
Preferred solution
Full refund

Multiple stops before my delivery.

5.0
food arrives cold. Doordash customer service was excellent. Very understanding and took care of the issue. Highly recommended.

User's recommendation: highly recommended.

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ID
#2998701 Review #2998701 is a subjective opinion of poster.
Location
Upland, California

I had coupon that was not applied

4.8
My issue was resolved with you through the customer service phone number so I didnt have any problems with door Dash actually I really like to order stuff from door Dash and will continue to do so sorry for the confusion
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ID
#2998185 Review #2998185 is a subjective opinion of poster.
Location
Buffalo Grove, Illinois

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Verified Reviewer New Reviewer

I'm waiting my account Is not working

5.0
Showing my background check a long time Still awaiting my account please help me Please tell me how long can take more than four because Im waiting a long time

User's recommendation: Please help me my account please log My Account still not working please help me log in my account and care much.

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ID
#2995576 Review #2995576 is a subjective opinion of poster.
Location
Sacramento, California

Order not delivered

4.6
I could see the driver pick up the order and then just sit for about 10 minutes somewhere else (probably his home) and then he said ordered had been delivered. It was no where near my home which means it wasnt accidentally dropped off. He kept it and he never moved for at least 10 minutes at the location where he said it was dropped. I just hope this driver is no longer allowed to do deliveries anymore and is kicked off the dasher app because we order food from door dash a lot and if this happens again we will switch to a different company for deliveries. The driver kept our food and ate it and lied. There was NO WAY to get our location confused. It also wouldnt let me rate him

User's recommendation: If drivers don’t deliver your good- cancel door dash app and switch so that they start making drivers accountable.

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ID
#2993343 Review #2993343 is a subjective opinion of poster.
Location
Gilbert, Arizona
New Reviewer

Refund

5.0
DoorDash cancelled my order and didnt refund my order. Just give me my money back now

User's recommendation: Never.

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ID
#2991995 Review #2991995 is a subjective opinion of poster.
Cons
  • Racism
  • App never works right
  • Food is always wrong
Loss
$91
Preferred solution
Full refund

Money taken out dont have an account

5.0
Money was taken out of my account, and I don't have a door dash account. So they refunded my money. Awesome and timely response by the team.

User's recommendation: Would recommend.

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ID
#2990144 Review #2990144 is a subjective opinion of poster.
Location
Avon, Indiana
New Reviewer

Red card didn’t work

5.0
Red card wouldnt work had to call customer service to have the issue corrected. Issue resolved after call to customer service
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ID
#2890296 Review #2890296 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
New Reviewer

It won’t work I need this job bad

5.0
Update by user Sep 14, 2021

Can get done better in faster then other

Update by user Sep 14, 2021

I’m good working that just need one change

Original review posted by user Sep 14, 2021
I cant get the app to work so to start working I really need this job. I was working dropping papers for 6 years.
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ID
#2868661 Review #2868661 is a subjective opinion of poster.
Pros
  • Fast
  • Friendly fast in on time
Cons
  • On time
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Didn't get the drinks from DazDog that I ordered they gave me hot drinks instead of chillers.

5.0
I ordered chillers and they brought hot drinks.when I ordered my drinks I was very clear as to what I wanted. I feel I should receive a refund.

User's recommendation: Be sure you get what you pay for!!

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ID
#2840538 Review #2840538 is a subjective opinion of poster.
Preferred solution
Full refund

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