DOORDASH Reviews and Complaints
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DOORDASH - Problem with order
The order was not confirmed by restaurant even though we have a confirmation number and it’s been charged to my credit card by driver now didn’t know what to do, another driver just started with it and is at the restuarant waiting for the food. At this point we’ve waited over 1 hour and 30 minutes and still no one can tell me anything.
Review
Pros
- Number of restaurants offered
- Easy food
Cons
- How customer service did absolutely nothing to help me
- Delays in crediting account due to their errors
- Extremely late delivery before
Reason of review
Order processing issue
Loss
$55
Preferred solution
Full refund
Tags
DOORDASH - Order issues
I am never using doordash again. I’ve placed 3 orders in a row and have had the wrong items, missing items and cold food. I’m done. I’ve canceled my dash pass too. This is the worst service ever
Review
Reason of review
Poor customer service
Loss
$47
Preferred solution
Full refund
DOORDASH - Refund ASAP
My order was cancelled and money needs to be refunded
Review
Reason of review
Return, Exchange or Cancellation Policy
Loss
$45
Preferred solution
Full refund
DOORDASH - Order never came
You tell me. My order never came driver sai DC he dropped i tut off outside.
Review
Cons
- Sucked all the way around
Reason of review
Order never came
Loss
$43
Preferred solution
Full refund
DOORDASH - I need a refund for food that never came
My order was going to the wrong address and when I called to change it the dasher said it was out of his range to deliver and I was wondering if I could Receive a refund or dash credits.
Review
Service
Doordash Customer Care
Cons
- No one seams to know how to solve a simple problem
- Poor communication with support
Reason of review
Poor customer service
Loss
$41
Preferred solution
Full refund
Tags
DOORDASH - All my food was not here
They did not make sure all my food was there!
Review
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
DOORDASH - None 0
The worst costumer support !!! They put me on hold for 11 minutes and never talked to me!!!! Got the food 1 hour later
Review
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
DOORDASH - Allergens
I ordered a chicken bowl from chipotle. I received steak instead. I have a severe beef allergy. I called 3 chipotles because I was not sure which one I ordered from. The first one was not able to help me. The second one didn’t answer. The 3rd one said that there was nothing that they could do. At that point, my mom started picking at it thinking that nothing could be done. I then thought to call door dash. I will attach the picture of the steak bowl. I took a few bites before realizing it was steak. This is not okay considering I have a diagnosed allergy. When I called door dash, I was told that I was already compensated 4 dollars. That does not compensate for given food that I am allergic to.
Review
Reason of review
Warranty issue
Loss
$19
Preferred solution
Full refund
DOORDASH - The worst service ever!!!!!!!!!!!!!!
You can't cancel your subscription. You are a menace to society!
Review
Product
Doordash Account
Reason of review
Ive been trying to cancel for over a year! Crooks!!!!1
Loss
$400
Preferred solution
Full refund
DOORDASH - Money that came out of my card
Some one with stollon card used with yal
Review
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