DOORDASH
Reviews and Complaints
3.9M
CLAIMED LOSSES
23.1K
TOTAL REVIEWS
1.1M
PAGE VIEWS
89
ISSUES RESOLVED
DOORDASH Reviews
Need new DoorDash
Driver took for ever times kept changing for delivery. Finally driver said she got into wreck at one delivery house
ID
Location
Charlotte, North Carolina
New Reviewer
Unresolved fraudulent charges on my account
My bank account has been charged for 4 months at $9.99 for a door dash pass. I have never used the company and the one time I put my information into their system, it would not go through as my phones software was not updated to use the App. I called to dispute the charges and waited 45 minutes to talk to someone and when I finally got an individual who was suppose to help me, this person could not not figure out how it happened so he hung up on me! Now I will have to dispute the charges with my bank and they will have to take the loss instead of Doordash, a company that would not do their job to resolve a serious problem of fraud on my account.
User's recommendation: I do not recommend using this company until they can resolve these issues.
ID
Location
Phoenix, Arizona
New Reviewer
Wrong order
There happen to be a glitch apparently and it sent multiple dashers to the Boston market and I didnt get my order
ID
Location
Charlotte, North Carolina
New Reviewer
Delivery was cancelled. No reason given, no contact was made
I wish I knew the details. Call me &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; I will ask you why you self cancelled
User's recommendation: Don’t bothe. If you’re able to drive & walk. Just go to the establishment you want to order from.
ID
Location
San Jose, California
Desactivación de cuenta sin razón alguna
Necesito la reactivación de mí cuenta. Me la cerraron sin razón alguna. No me fue notificado absolutamente NADA
ID
Location
Pittsburgh, Pennsylvania
New Reviewer
Issues with payment
I have not received a payment yet. I have been door dashing since 10/3/2021. I've went out three days and earned a total of $150.
ID
Location
Warren, Michigan
Loss
$150
Preferred solution
My Payment
New Reviewer
I got pushed to the survey before the person came back on to tell me what they were doing with my order or my complaint
I was on the phone talking to somebody that was in the middle of helping me he stated he was going to write some thing up and be right back and then I got pushed to the survey so I didnt get anything resolved
ID
Location
Oak Creek, Wisconsin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLack of Service
I ordered 25.76 in items at 9:34. Got notification that I would have my food by 9:54. By10:30 I realized I wasn't getting anything but a $25.76 fee butt full of aggrivation. I called the popeyes on weber in corpus Christi and got a very unenthusiastic young (lady), I think. She said I can refund my money but when I tried that, I get this site to complain to. All I want is my cash!!
User's recommendation: Don't mix Doordarshan with weber popeyes! They screw up!!
ID
Location
Corpus Christi, Texas
Loss
$26
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer*** service!!
Update by user Oct 14, 2021
Still waiting for my cash! Still aggrivated!!
Original review posted by user Oct 14, 2021
I ordered popeyes at 9:34 by 10:39 I realized I wasn't getting anything but bs. I want my 25.76 back!! Combination of Weber (popeyes) and door dash equal aggravation. Save the apologies. Gimme my money back, I'm disgusted with all of you. User's recommendation: Go get it yourself!! Duck foordash.
ID
Pros
- Huh
Cons
- Waiting on idiots
- You stay hungry and angry
Loss
$26
Preferred solution
Full refund
The customer was rude
I was trying to explain to him that I was on my way and I havent had his order for no damn hour. Actually is what about 15 min that I had his order pop up on my DoorDas. I also was telling him was in the middle of dropping another when it pop up.
ID
Location
Redmond, Washington
New Reviewer
My delivery address is incorrect
They delivered to my other delivery address. Not the one I chose. I want a full refund. I tried to stop the order but the restaurant and Door Dash refused to help me. Im stopping my dash pass account. Too many issues. This is the third one recently
ID
Loss
$50
Preferred solution
Full refund
Ate food his food cause he no answer for 30 min pendejo, Gracie for travail pedejos and pendejas
He didnt answer for 30min and store no take backs, so I ate large and u fire me Im mad Ive never fired
ID
New Reviewer
Problems with service
My order kept getting rescheduled and rescheduled time increases and increased so many times. Also my food was sloppy. Please refund me asap
ID
Pros
- Customer service sometimes good
Cons
- Not receiving my order when the online time says
Loss
$16
Preferred solution
Full refund
Price
The price is absolutely absurd! A small dairy queen blizzard is $15 without a delivery fee. This is my first time attempting to order as well, so I get no delivery fee, and it still costs $15 plus the tip you must absolutely add. All I am trying to get is a small one and the restaurant is 5 mins away by car. Nothing else, just a small blizzard. For comparison, I can get a foot long and a soda at Subway for the money I am paying for a small. Uber Eats has MUCH better deals.
User's recommendation: Do not buy.
ID
New Reviewer
Not my bill for five transactions
Still haven't talked to door dash, over 200 dollars charged to my card and still haven't talked to DoorDash
ID
Pros
- Billing
Cons
- Billing
Loss
$200
Preferred solution
Full refund
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