DOORDASH Reviews

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New Reviewer

Delivery issue

I entered my address correctly yet somehow the address was given to the driver wrong, not the drivers fault however yes I was pissed because I have the receipt showing I entered the address correctly. Not the fault of the driver , I requested a refund .
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ID
#3278249 Review #3278249 is a subjective opinion of poster.
Location
South Burlington, Vermont

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Verified Reviewer New Reviewer

Resolved: No food delivery

Update by user Jan 22, 2022

Food delivery was found by a neighbor’s apartment and retrieved.

Original review posted by user Jan 21, 2022
Driver wouldnt pick up phone. No delivery. Nasty voicemail. After 40 minutes she picked up phone and hung up on me!
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ID
#3277515 Review #3277515 is a subjective opinion of poster.
Loss
$31
Preferred solution
Full refund

Never got my Order

1.0
I chatted with a DoorDash employee again today to find out why they haven't refunded my $43.16 (I was told the refund would show up within 3 business days and today was the 8th day) I was told they can't do anything about it because it was a "drive order". When I asked what a "drive order" was I was told that I would have to be transferred to another department because she couldn't help me. ??? I cancelled my account.
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#3277432 Review #3277432 is a subjective opinion of poster.
Location
Pflugerville, Texas

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Verified Reviewer New Reviewer

They only make sure you receive the right item, they don't care about the quality

2.3
They don't do anything if the restaurant sells stale food, or your order gives you food poisoning. When I try to file a complaint about the food quality, they make it sound like I'm just *** about food temperature or its taste. No, I'M NOT. Food quality and safety is a serious issue. My food arrived cold, it tasted dry and tough, and it doesn't smell fresh. Apparently it had been sitting there for too long. But I was hungry, so I still ate it. It's been around 40 hours, and I'm still suffering from diarrhea and abdominal pain. When I file a complaint, DoorDash is not helpful.

User's recommendation: Only order popular menu items.

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#3276432 Review #3276432 is a subjective opinion of poster.
Location
Edmonton, Alberta
New Reviewer

Drove 14 miles to deliver order was paid for 4

Drove 14 mikes to deliver my order to Bambi at 140 Rees St Buffalo I was sent to the wrong address I would like to be compensated for 14 mikes to deliver order
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#3275895 Review #3275895 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer New Reviewer

Missing order

They took my food and said the order was complete and never messaged back, they were also very rude.
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ID
#3274681 Review #3274681 is a subjective opinion of poster.
Location
Prospect, Kentucky
Pros
  • Delivery to your door
Cons
  • Dashers that do not even deliver
Loss
$27
Preferred solution
Full refund
New Reviewer

Wrong food

1.1
I have received the wrong order I ordered jerk chicken lunch and that is not what I got I dont know what this is but I paid 20 dollar for something I didnt get

User's recommendation: Make sure you check before drive pulls off.

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#3274146 Review #3274146 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund
New Reviewer

I was charged 2 times

I was charged 2 different times And 2 different amounts on my debt card one charge on the 19th or January and one time on the 20th
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#3273133 Review #3273133 is a subjective opinion of poster.
Pros
  • Availability
  • Choice
Preferred solution
Full refund

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Verified Reviewer New Reviewer

detail about my order below... I called you and still HAVE NOT got my order this is rediculous! I want a Credit!! I order from you ALL the time... even have bought Gift Cards... over an hour late now!!!! WATAUGA 8004 Denton Hwy (Hwy377), Watauga, TX 76148 (817)...
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ID
#3272506 Review #3272506 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$32
Preferred solution
Full refund

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Verified Reviewer New Reviewer

This is my third order of the day. I did no get it. Rather I got a text that it was in a “safe place”. Huh? Where is my dinner? Have you people lost your minds?

1.0
You sent me the drivers phone number but it is to a third party. No McDonalds No no no no no no no no
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#3272118 Review #3272118 is a subjective opinion of poster.
Location
Tampa, Florida

Called regarding a missing item, they said it would be rectified with my item being delivered and then Wingstop cancelled the order and never delivered

1.1
There were missing items with my order. After speaking with DoorDash and being assured that the items were being delivered and hanging up with them, 10 minutes later I was notified by the restaurant that my item was cancelled. So I paid for some food my son didnt even get.

User's recommendation: Stick with other food delivery sites.

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#3272052 Review #3272052 is a subjective opinion of poster.
Location
Homestead, Florida

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Verified Reviewer New Reviewer

Your woman on the phone must be on drugs.

1.0
She couldnt speak. Looong pauses. Clearly on drugs. No, no, no! Ok. You want more? Go to *** ***

User's recommendation: Run far away.

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#3272043 Review #3272043 is a subjective opinion of poster.
Location
Tampa, Florida

Received 25$ instead of 243

Only send me 23 dollars and I have 220 balance waiting to get deposited and never received It. Is it because of holiday because I shouldve received it .
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#3271929 Review #3271929 is a subjective opinion of poster.
Location
Houston, Texas

Robó de cuenta

no one answered the call I was called because they stole my account and now they are asking me to pay taxes or they give me a solution or I sue them for theft

User's recommendation: Que sea más Rápido a la hora de contestar las llamadas.

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#3271416 Review #3271416 is a subjective opinion of poster.
Location
Redwood City, California

Order was cancelled

Ordered food from a local restraunt and then the order was cancelled by doordash. I asked for a refund and at first they gave me a credit then i called and e chatted and finally got the email stating I will get a refund instead. I will be more careful when ordering doordash due to the constant canceling of my order.

User's recommendation: call the restraunt after you get a message and verify it was picked up by the dasher.

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#3271341 Review #3271341 is a subjective opinion of poster.
Location
London, England