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DOORDASH - Problem with order

1.0
Details
The order was not confirmed by restaurant even though we have a confirmation number and it’s been charged to my credit card by driver now didn’t know what to do, another driver just started with it and is at the restuarant waiting for the food. At this point we’ve waited over 1 hour and 30 minutes and still no one can tell me anything.
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Review
#1709084 Review #1709084 is a subjective opinion of poster.
Pros
  • Number of restaurants offered
  • Easy food
Cons
  • How customer service did absolutely nothing to help me
  • Delays in crediting account due to their errors
  • Extremely late delivery before
Reason of review
Order processing issue
Loss
$55
Preferred solution
Full refund
Tags
  • Customer Care Not Helpful

DOORDASH - Order issues

1.0
Details
I am never using doordash again. I’ve placed 3 orders in a row and have had the wrong items, missing items and cold food. I’m done. I’ve canceled my dash pass too. This is the worst service ever
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Review
#1709053 Review #1709053 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$47
Preferred solution
Full refund

DOORDASH - Refund ASAP

My order was cancelled and money needs to be refunded
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Review
#1709041 Review #1709041 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$45
Preferred solution
Full refund

DOORDASH - Order never came

1.0
Details
You tell me. My order never came driver sai DC he dropped i tut off outside.
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Review
#1709038 Review #1709038 is a subjective opinion of poster.
Cons
  • Sucked all the way around
Reason of review
Order never came
Loss
$43
Preferred solution
Full refund

DOORDASH - I need a refund for food that never came

1.4
Details
My order was going to the wrong address and when I called to change it the dasher said it was out of his range to deliver and I was wondering if I could Receive a refund or dash credits.
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Review
#1709024 Review #1709024 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • No one seams to know how to solve a simple problem
  • Poor communication with support
Reason of review
Poor customer service
Loss
$41
Preferred solution
Full refund
Tags
  • Charged For Food Not Delivered

DOORDASH - All my food was not here

They did not make sure all my food was there!
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Review
#1709022 Review #1709022 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund

DOORDASH - None 0

The worst costumer support !!! They put me on hold for 11 minutes and never talked to me!!!! Got the food 1 hour later
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Review
#1709014 Review #1709014 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DOORDASH - Allergens

DOORDASH - Allergens
DOORDASH - Allergens
I ordered a chicken bowl from chipotle. I received steak instead. I have a severe beef allergy. I called 3 chipotles because I was not sure which one I ordered from. The first one was not able to help me. The second one didn’t answer. The 3rd one said that there was nothing that they could do. At that point, my mom started picking at it thinking that nothing could be done. I then thought to call door dash. I will attach the picture of the steak bowl. I took a few bites before realizing it was steak. This is not okay considering I have a diagnosed allergy. When I called door dash, I was told that I was already compensated 4 dollars. That does not compensate for given food that I am allergic to.
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Review
#1709000 Review #1709000 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$19
Preferred solution
Full refund

DOORDASH - The worst service ever!!!!!!!!!!!!!!

You can't cancel your subscription. You are a menace to society!
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Review
#1708985 Review #1708985 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Ive been trying to cancel for over a year! Crooks!!!!1
Loss
$400
Preferred solution
Full refund

DOORDASH - Money that came out of my card

DOORDASH - Money that came out of my card
Some one with stollon card used with yal
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Review
#1708983 Review #1708983 is a subjective opinion of poster.