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Resolved
Driver shows hands me sack & off she goes saying she had more deliveries to make .. I get upstairs to my apt & to my dismay 1. My sides printed on confirmation receipt are not in sack 2. Food is horribly cold - I have no micro (thats why i utilize svcs like DD) 3. I...
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2.1
#1154918
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Delivery was from a restaurant 5 minutes away from us. The driver drove right by our house - and kept driving until he got on the highway far beyond our area. He didn't call us until he had already passed our house - even though my husband was waiting outside. He then...
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1.0
I didn't like
  • Worst possible service
#1149322
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Resolved
If I hadn't texted the driver ten times, I would've received the order 2 hours after I ordered. When I did get the food, it had been in the car for over an hour and got to go on a joy ride all over town. This isn't the first time they have picked up an order that is 8...
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1.1
#1102769
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Resolved
Doordash Review
Don't work for doordash!! They have THE WORST customer service I have ever experienced. Good luck trying to talk to a person or get anything other than an automated email response. I worked for them two months ago for over 14 hours and earned $177 doing their...
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1.0
#1017329
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Resolved
Someone hacked my account and ordered $200+ in food at 2am in another state. I called Doordash immediately to let them know this was fraud. After numerous calls following up regarding the status, I never received a call back from anyone at Doordash. I called again,...
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Anonymous
Kal

This happened to me 11/3. $200 order 3000 miles away on the other side of the country. Still waiting to hear back from them. Reported to the CC company first, and then realize...

Anonymous
Ozzy

As I type right now at 2:30pm October 30, 2018, there is a fraudulent order in process from Home Run Inn being delivered to 6000 S. Central Ave., Chicago, IL . The card being ...

1.0
I didn't like
  • Fraud
#969458
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Resolved
DoorDash Cancelled My Order 5-minutes Before  Expected Delivery
DoorDash Cancelled My Order 5-minutes Before  Expected Delivery
DoorDash Cancelled My Order 5-minutes Before  Expected Delivery
Worse experience Ever!!!!!!!!!! I have never had this bad of an experience with Door Dash. I understand they would call and notify you before but this time was really bad. I placed a lunch order for my employees and I, and the order states it would be delivered at...
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Anonymous
josephnorris

Doordash is a HUGE ripoff. The did the same to me. Charged my card, canceled my order, the hung up every time I called their help line.

1.7
#956852
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Resolved
I have had nothing but problems when I've ordered from Door Dash. I find it curious that they don't have any number to call for customer service, and when I've complained about an order via email, nobody responds. I feel what they're doing is criminal. They don't...
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1.0
#925544
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Resolved
We have used Doordash over a dozen times, with no problem. Our last order was missing an entire meal, along with the wrong sides on another meal. It would of just taken a quick glance by the driver to realize we were a full box short! So I figure, we just got a bad...
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Anonymous
Anonymous

Read on another site where employees of some restaurants are complaining of loss in tips. These employees do not have to fight the traffic, weather, or use their personal car...

3.2
I liked
  • Drivers are usually great
  • Reliable on over a dozen past orders
  • Got partial credit deserved full
I didn't like
  • Slow customer service response
  • Delivery takes an hour or more
  • So many fees
#895598
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Resolved
I live in California (Bay Area). I ordered a meal at 7:45pm, order gets confirmed at 7:54pm, dasher is on the way, 9:42pm I have still not received any further updates, I check my order status to find that it has disappeared, I call in to inquire and I'm told my order...
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Anonymous
Anonymous

http://doordash.pissedconsumer.com/doordash-abuse-of-drivers-a-response-to-a-pissed-customer-the-truth-about-driving-for-doordash-20160721886029.htmlEnough Said!

Ydoiworkhere
Ydoiworkhere

Wow wish I knew where this wanita works....I would have a talk with her supervisor for saying that to you. I'm wondering if she is/was an order placer.

1.0
#817416
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Resolved
Ordered online. Made sure that my apt. # was in the order. Driver showed up an hour later. Went to the front desk. Front desk called me. Did not hear the phone ringing. Instead of just leaving my food with the front desk, driver took my food and left. Complained to...
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2.0
I didn't like
  • Customer service
  • Incompetent driver
#789174
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