DOORDASH Reviews

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Poor response to my issue

Ordered from an online restaurant with a door Dash delivery and tip the door dasher 22% and delivery fee to have the door Dash and leave half my order at the restaurant

User's recommendation: Don’t use an outside website with a door Dash delivery.

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1 comment
#2115274

The dashers deliver what the restaurant gives them. Don’t blame DoorDash or your dasher because the employees at the restaurant you ordered from are incompetent losers

ID
#3246380 Review #3246380 is a subjective opinion of poster.
Pros
  • Never right
Cons
  • Take an act of congress to contact doordash
New Reviewer
Either my delivery is late. Or it's left on the ground. Even when instructed to place in my hand. I've had to call about the same issues. And nothing's changed! I'm actually sitting here waiting for my order. It was supposed to be delivered an hour ago! User's...
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2 comments
#2115275

It’s dropped off at your door because we’re in a pandemic! And you are probably not getting your order on time because you don’t tip

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ID
#3242850 Review #3242850 is a subjective opinion of poster.
Location
Gainesville, Florida
Cons
  • Dashers are not reliable
  • Drivers are extremely unreliable and unprofessional
Preferred solution
Deliver product or service ordered
New Reviewer

Cold food instructions not followed

My good was delivered no knock per instructions no picture confirmation so food got left/cold. Asked for no onions and burger had onions no straw for drink.
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1 comment
#2115793

You can easily follow your delivery in the app. The drivers nor Doordash are responsible for how your food is prepared.

ID
#3242586 Review #3242586 is a subjective opinion of poster.
Location
Livermore, California
Preferred solution
Full refund
New Reviewer

Bad customer service

I received an email today for 25% off my next 2 orders and the coupon wasnt working at the checkout. I called twice and had to speak to three different people to get to solving my issue. I waited 20 minutes and then just ended the call. I dont know whats so confusing for them to just give me the coupon code that I received from them.
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ID
#3242584 Review #3242584 is a subjective opinion of poster.
Location
Sewell, New Jersey
Pros
  • Easy
Preferred solution
The coupon codes that I received through my email

Order issue

Never received my refund. *** service!!! Will never use again!!!!! $60 down the drain. Horrible customer service. Horrible service period!

User's recommendation: DO NOT USE THIS SERVICE.

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ID
#3242093 Review #3242093 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment overcharge

I had two orders today not very impressed my first order was over an hour late and food was disgustingly cold then my second order was over charged and taken out three times off my debit card and my total went from $26 to $64
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ID
#3240332 Review #3240332 is a subjective opinion of poster.
Location
Ellsworth, Maine
Cons
  • Slow slow slow
  • Food was so cold and stale
Loss
$69
Preferred solution
Full refund
New Reviewer

Problem with application

Application process too long.and not allowed to drive is that enough words for you now????????¿???????????????????????????????????????????????????¿??¿??????????????????
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1 comment
#2114083

What lol

ID
#3239243 Review #3239243 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer
Dasher picked up my food and went home with the order got a message saying it was delivered my order was never delivered now no one is answering the phone and I can not connect with a chat bot I need a refund for the food I never received! User's recommendation: Do not...
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1 comment
#2113067

I too never received my order from Wendy's...when I tried to call door dash I spoke to a young lady who had a bit of a foreign accent. This young lady told me there was a mix up with the drivers, and that my order may have been delivered to someone else.

I was then put on hold while she got someone else to speak to me about this issue, and I informed him that all I wanted was for my credit card to reflect -$34.07 charge.

I did not get any satisfaction. I was then (finally ) able to reach Wendy's Customer service who will deal with Door Dash on the matter.

ID
#3232899 Review #3232899 is a subjective opinion of poster.
Location
Bridgeton, New Jersey
Loss
$35
Preferred solution
Full refund
New Reviewer

My order never arrived

My order never came and I was waiting for like a hour but they said they delivered my food I dont dOnt see it anywhere

User's recommendation: Don’t order.

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ID
#3232743 Review #3232743 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$50
Preferred solution
Full refund

The system said I'm a dasher and I never been one

I did contact you regarding my telephone number for the last 3 years is being used under somebody's account that is not me so I am now not abled to even be a Dasher due to someone else using my telephone number.
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ID
#3223897 Review #3223897 is a subjective opinion of poster.
Location
Rock Hill, South Carolina
New Reviewer

Missing item on order

I placed a order the burger fries and a drink at five guys. The dasher Gilbert T forgot to delivery drink. He placed order at door and didnt ring door bell to notify me that food was there. Poor service by DoorDash. Called customer service and the wait time was ridiculous. I was even in a chat with them that they passed me around. All in all they didnt take care of customer period.

User's recommendation: Don’t request delivery and if you do hope they get it right.

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ID
#3223121 Review #3223121 is a subjective opinion of poster.
Pros
  • I would like to talk to a person on the phone 513 207 6103
Cons
  • Food was not delivered but money taken out and of my account
Loss
$27
Preferred solution
Full refund

DoorDash promised a refund but never did it

My ordered was delivered unsealed from panda bread and missing items, I called PB then DoorDash . DoorDash then sent an email saying I would get a refund but I never received.

User's recommendation: Be careful with Doordash, they will pick thru your order and keep items.

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ID
#3223029 Review #3223029 is a subjective opinion of poster.
Location
Blythewood, South Carolina

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Verified Reviewer
New Reviewer

No delivery

Ordered more than $90 of food plus $12 tip. Waited at my door the minute it said its nearby and no food came. I got a message saying it has been delivered and I called the girl mya back and she hung up on me, no food!! People paid and need to eat!!!

User's recommendation: Do not order here or get May door dash.

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ID
#3219782 Review #3219782 is a subjective opinion of poster.
Loss
$111
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need refund an right pop

can't get a hold of anyone to help never well give a good review for doordash.. this is the second problem I have had with doordash in the last 4 days, done with them.
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ID
#3218068 Review #3218068 is a subjective opinion of poster.
Location
Lincoln, Nebraska
Loss
$22
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unathorized charges

My card was charge 96.00 for no reason. Stayed on whole for a hour still no help. Still holding as im typing.
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ID
#3217925 Review #3217925 is a subjective opinion of poster.
Location
Hampton, Virginia
Loss
$96
Preferred solution
Full refund