DOORDASH Reviews

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New Reviewer

Food lacked any sauce that has previously come with dish. I’ve had this dish in your establishment and never has it been this dry! This is awful! $26 so I can’t eat my dinner! Ultimately inedible

Food quality below acceptable My meal was chicken Milanese. I got it delivered dry as a bone with no sauce. Ive had this meal in your restaurant and loved it and the shallot sauce. This was a pure disappointment.

User's recommendation: Don’t order out.. eat in.

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ID
#3073414 Review #3073414 is a subjective opinion of poster.
Location
North Easton, Massachusetts
Pros
  • Convenient
Cons
  • Food quality
Loss
$26
Preferred solution
Full refund
New Reviewer

Order cancelled

Why was my order cancelled 5 min before it was set to arrive? This is happened before and its annoying!!!!
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ID
#3073341 Review #3073341 is a subjective opinion of poster.
Location
Lake Forest, California
Preferred solution
Let the company propose a solution

Delivered to wrong address no compensation

I logged in and placed my order . Somehow it got the wrong address. I corrected it with the app, it said it was corrected and when I tried to call no agents were available for hours , and chat wasnt available either . Never got my food , never got anything. When its not my fault I tried to correct it with no help or avail from DoorDash
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ID
#3070834 Review #3070834 is a subjective opinion of poster.
Cons
  • All items below
  • After your money
  • Theives
New Reviewer

Didn’t get pay

I dont have time for DoorDash I just want be pay I put my time and energy and to what I do for case management keep detached me and he not out working see things going on your not Organize on your area so yes people going to decline I

User's recommendation: Need o rganize.

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ID
#3059458 Review #3059458 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$174
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Discounts dont work

i keep getting e-mails saying use this code for 15% off but not one of the codes have EVER WORKED in the app. I have to call, tell an operator then get transferred to another operator, go through everything again and they add money to my account AFTER I PAY FULL PRICE !! Advertising discounts and then they dont work is illegal in Canada. This is the 4th time ive had to do this now..... its getting super old !!!!!dont
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ID
#3056904 Review #3056904 is a subjective opinion of poster.
Location
Halifax, Nova Scotia
Pros
  • Fast delivery
Cons
  • Dont live up to there discounts
Preferred solution
i want the discounts e-mailed to me

Didn’t not receive a portion of my order

I called recently because I did not get and order from Krystal when I ordered from DoorDash. They did not have the donut bites I ordered but I still paid for it and i ordered a pick 5 and only received only 4
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ID
#3056020 Review #3056020 is a subjective opinion of poster.
Location
Redmond, Washington

You emailed me and asked me to write a review

Annoyed that theres no way to check the balance on a gift card without adding the amount to your account. Im trying to give one away that someone gave me and there is no way to verify balance without adding the balance to your account.
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ID
#3055065 Review #3055065 is a subjective opinion of poster.
Location
Salt Lake City, Utah
New Reviewer

Wrong/incomplete order being delivered

3 out of the last 4 orders through door dash have been wrong. First, McDonalds order of 1 biscuit, 1 hash brown and one coffee. Delivery consisted of 5 breakfast burritos, egg McMuffins, 6 coffees. Dasher was told wrong order and he said thats ok then left. 2nd time ordered pizza and subs. Order arrived minus the pizza. This time, ordered 2 sandwiches and a bowl of chili from Jasons Deli. Only got chili and one sandwich. Have to say, Im just about done with door dash.

User's recommendation: In Fairfax Virginia area, beware.

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ID
#3052429 Review #3052429 is a subjective opinion of poster.
Cons
  • Not getting full or correct order
Loss
$30
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Refund

Update by user Nov 08, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Nov 08, 2021
It took the total of 12 days to get my refund, when I was told 3-5 business days. Very disappointed.

User's recommendation: Do not believe what you are told as far as refund days.

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Resolved
ID
#3048557 Review #3048557 is a subjective opinion of poster.
Location
Concord, North Carolina
Loss
$72
Preferred solution
Let the company propose a solution

Orders

What happened? I was identifying my complaint. Why did you shut me down? It took me from 8:30 pm to midnight for me NOT to get my order and then they canceled me from overseas and the USA! My address is 3455 FM 1960 Rd W. Humble, TX, Apt 2102. Door Dash has delivered to me a lot. I live in a Senior Citizen Building named Knightsbrigde Senior Apt. The address they had for me is,"Jack in The Box"on the Google Map is 3555 FM 1960 Rd W.

User's recommendation: Please make sure "Dasher" has correct directions.

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ID
#3046768 Review #3046768 is a subjective opinion of poster.
Location
Humble, Texas
New Reviewer

Terrible order

Three orders in a row Doordash has gotten my son's Burger king order completely wrong. Twice we ordered an extra meat patty and instead of an extra meat patty they brought and empty Bun. What kind of MEATHEAD does someone need to be to not know there is something wrong with a hamburger that has no patty in it. QUALITY CONTROL is none existent with DOORDASH. The drivers must interpreter a generous tip as they the house where sucker lives. Solution just don't use DOORDASH/DOORTRASH any more.

User's recommendation: DON'T WASTE YOUR MONEY.

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ID
#3045767 Review #3045767 is a subjective opinion of poster.
Cons
  • Reliability
  • Lack of accountability
  • Customer service is laughable
Loss
$150
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad food

The Wendys was 6 min from my house the food was 30min late and made everyone sick we were all throwing up

User's recommendation: Refund.

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ID
#3040906 Review #3040906 is a subjective opinion of poster.
Location
North Hills, California
Loss
$38
Preferred solution
Full refund

Complaint

I ordered via Door Dash from McDonalds a ten piece McChicken with BBQ sauce, they were dried out and no sauce. Needless to say, the quality was awful (not DoorDashs fault) and I certainly wont be ordering from them again.

User's recommendation: Good luck!

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ID
#3033362 Review #3033362 is a subjective opinion of poster.
Location
Laurelton, New Jersey

Wrong address

Ordered from IHop which is about 2 miles from my house. The order came but was delivered to the wrong address. The driver was great , he went back and picked up the order and delivered it. The other problem was that the order came from a town that was about 10 miles away.0
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ID
#3022797 Review #3022797 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey

Refund issue

It took me 4 very nice Reps to explain my problem all of them tried to help , but on the 5th call I got a supervisor and he fixed the issue , to many people and steps, and I wanted my money refunded back to my account and that didn't happen, I had to make another order which I didn't want to do, you guys need to fix this issue, this is the second time this has happened, Chipotle after dark isn't the right place to order , very disappointed
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ID
#3010182 Review #3010182 is a subjective opinion of poster.
Location
Indianapolis, Indiana