Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor foodT
I ordered from Dunkin Donuts, the donuts were old tasting and stale. The coffee was nasty. The driver was excellent, polite and a real dream. The food look left alot to be desired. How will I be compensated for the shoddy food I recieved.
ID
Location
Accokeek, Maryland
Product
Dunkin Donuts Coffee
Cons
- Old food
- And cruddy service
- Stale
Loss
$3500
Preferred solution
Full refund
I don't see my pay of yesterday in my debit Door Dash card?
I noticed that my little pay time $51.00 has not credited to bn my Direct Visa Card DoorDash. What happen?
ID
Location
Miami, Florida
New Reviewer
Didn't knock, groceries left outside bottom of steps
Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
ID
Location
Chicago, Illinois
New Reviewer
Didn't knock, groceries left outside bottom of steps
Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
ID
Location
Chicago, Illinois
New Reviewer
Address is wrong
My address was listed as Outback and I had to contact the driver so he wouldnt deliver to the wrong address. I didnt insert this address and it would not allow me to update or change.
User's recommendation: Double check all information before submitting order.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Cancel my subscription and refund
I want to cancel my subscription and refund me. Im not using it. Mmmmmmmmmmmmmmmmmmmmmmm ooooooooppoopppppppppppppppp
User's recommendation: Someone else using my account.
ID
Pros
- Quick easy to order
Cons
- Someone is using my account
Loss
$10
Preferred solution
Full refund
Upset
I ordered food for my kids. Got it delivered to the same address I always get it door dashed too. Call my kids and they havent received anything. Look at the picture that was sent to me and thats not my door. Its upsetting to pay all this money for something to be delivered to the wrong place and on top of that my children still hungry. We have to be more careful and pay attention especially with things like this!
User's recommendation: 6.
ID
Location
Jackson, Mississippi
The customer was rude
I was trying to explain to him that I was on my way and I havent had his order for no damn hour. Actually is what about 15 min that I had his order pop up on my DoorDas. I also was telling him was in the middle of dropping another when it pop up.
ID
Location
Redmond, Washington
New Reviewer
Taking way too long to get my order. Way over 2 hours. Not acceptable.
Door Dash is taking way too long for my order to get to me. When food is ordered it should be delivered in a timely manner. Door Dash is not very good with this. I will no longer be a customer.
User's recommendation: Use Grub Hub.
ID
Loss
$24
New Reviewer
I had to stop the Covid scarf me so I stop driving for a minute
I do not have one the job is great. The job give me advantage of being home when the kids get home and cook for the wife this job help me out with my every day life. But when Covid hit I had to make sure my family was protected even if I had to leave the job.
User's recommendation: Good.
ID
Location
Baton Rouge, Louisiana
Pros
- Love it
- Love
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerYou charged my account in error I did not place an order
you charged my account in error I did not place an order on 09/07/21 again you put charges on my card when i did not place an order
User's recommendation: be sure it's me before you send an order.
ID
Product
Doordash Food Delivery Mobile Application
Pros
- Uber eats food delivery
Loss
$37
New Reviewer
Never received a refund
I spoke with a representative and she assured me I would be receiving $27 soon as a refund. Its been one month now and I am still waiting for this refund. I have not received it yet but, they assured me that I will be getting it. That is what the last representative told me two weeks ago. Lets hope I get paid my $27 this time. Thank you
User's recommendation: Yep.
ID
Loss
$27
Preferred solution
Full refund
Stealing
My DoorDash driver stole some of the food that was in the bag. I do not appreciate the fact that he ate my grandsons nuggets from Wendys and I had to make him more food before he went to bed. That was the whole point of ordering from you guys. I am disabled and I am certainly upset about this!!!
User's recommendation: Check and see what your bags look like and how it’s being delivered.
ID
Location
Dearborn, Michigan
New Reviewer
Fast Pay
I need to be able to access my fast pay earnings . Weekly deposit and my fast pay bank details are the SAME.
ID
Preferred solution
Apology
App crashing
I couldnt get anyone on the phone. Very irritated. I had already placed an order and dasher was picking up from restaurant when app crashed. took nearly 2 hours to receive a notification that my order was canceled.
ID
Location
Roanoke, Virginia
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