DOORDASH Reviews

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Verified Reviewer
New Reviewer

Poor foodT

I ordered from Dunkin Donuts, the donuts were old tasting and stale. The coffee was nasty. The driver was excellent, polite and a real dream. The food look left alot to be desired. How will I be compensated for the shoddy food I recieved.
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ID
#3016445 Review #3016445 is a subjective opinion of poster.
Location
Accokeek, Maryland
Product
Dunkin Donuts Coffee
Cons
  • Old food
  • And cruddy service
  • Stale
Loss
$3500
Preferred solution
Full refund

I don't see my pay of yesterday in my debit Door Dash card?

I noticed that my little pay time $51.00 has not credited to bn my Direct Visa Card DoorDash. What happen?
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ID
#3013738 Review #3013738 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Didn't knock, groceries left outside bottom of steps

Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
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ID
#3003729 Review #3003729 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Didn't knock, groceries left outside bottom of steps

Elderly couple, groceries ordered from HyVees independence mo, 23rd street. 1. No knock on door. 2. Left groceries outside on steps, just after rain. 10.00$ tip paid prior to ordering. 3. Generally speaking your company assisted bring them inside. VERY DISAPPOINTED IN THIS DELIVER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer care.
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ID
#3003712 Review #3003712 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Address is wrong

My address was listed as Outback and I had to contact the driver so he wouldnt deliver to the wrong address. I didnt insert this address and it would not allow me to update or change.

User's recommendation: Double check all information before submitting order.

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ID
#2998045 Review #2998045 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Cancel my subscription and refund

I want to cancel my subscription and refund me. Im not using it. Mmmmmmmmmmmmmmmmmmmmmmm ooooooooppoopppppppppppppppp

User's recommendation: Someone else using my account.

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ID
#2990410 Review #2990410 is a subjective opinion of poster.
Pros
  • Quick easy to order
Cons
  • Someone is using my account
Loss
$10
Preferred solution
Full refund

Upset

I ordered food for my kids. Got it delivered to the same address I always get it door dashed too. Call my kids and they havent received anything. Look at the picture that was sent to me and thats not my door. Its upsetting to pay all this money for something to be delivered to the wrong place and on top of that my children still hungry. We have to be more careful and pay attention especially with things like this!

User's recommendation: 6.

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ID
#2977669 Review #2977669 is a subjective opinion of poster.
Location
Jackson, Mississippi

The customer was rude

I was trying to explain to him that I was on my way and I havent had his order for no damn hour. Actually is what about 15 min that I had his order pop up on my DoorDas. I also was telling him was in the middle of dropping another when it pop up.
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ID
#2971154 Review #2971154 is a subjective opinion of poster.
Location
Redmond, Washington
New Reviewer

Taking way too long to get my order. Way over 2 hours. Not acceptable.

Door Dash is taking way too long for my order to get to me. When food is ordered it should be delivered in a timely manner. Door Dash is not very good with this. I will no longer be a customer.

User's recommendation: Use Grub Hub.

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ID
#2965076 Review #2965076 is a subjective opinion of poster.
Loss
$24
New Reviewer

I had to stop the Covid scarf me so I stop driving for a minute

I do not have one the job is great. The job give me advantage of being home when the kids get home and cook for the wife this job help me out with my every day life. But when Covid hit I had to make sure my family was protected even if I had to leave the job.

User's recommendation: Good.

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ID
#2964801 Review #2964801 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Pros
  • Love it
  • Love
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You charged my account in error I did not place an order

you charged my account in error I did not place an order on 09/07/21 again you put charges on my card when i did not place an order

User's recommendation: be sure it's me before you send an order.

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ID
#2955011 Review #2955011 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Pros
  • Uber eats food delivery
Loss
$37
New Reviewer

Never received a refund

I spoke with a representative and she assured me I would be receiving $27 soon as a refund. Its been one month now and I am still waiting for this refund. I have not received it yet but, they assured me that I will be getting it. That is what the last representative told me two weeks ago. Lets hope I get paid my $27 this time. Thank you

User's recommendation: Yep.

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ID
#2941642 Review #2941642 is a subjective opinion of poster.
Loss
$27
Preferred solution
Full refund

Stealing

My DoorDash driver stole some of the food that was in the bag. I do not appreciate the fact that he ate my grandsons nuggets from Wendys and I had to make him more food before he went to bed. That was the whole point of ordering from you guys. I am disabled and I am certainly upset about this!!!

User's recommendation: Check and see what your bags look like and how it’s being delivered.

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ID
#2933069 Review #2933069 is a subjective opinion of poster.
Location
Dearborn, Michigan
New Reviewer

Fast Pay

I need to be able to access my fast pay earnings . Weekly deposit and my fast pay bank details are the SAME.
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ID
#2924735 Review #2924735 is a subjective opinion of poster.
Preferred solution
Apology

App crashing

I couldnt get anyone on the phone. Very irritated. I had already placed an order and dasher was picking up from restaurant when app crashed. took nearly 2 hours to receive a notification that my order was canceled.
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ID
#2918942 Review #2918942 is a subjective opinion of poster.
Location
Roanoke, Virginia