Rating: 4 Stars Clear all filters (582 of 18171 reviews match)
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DOORDASH in Houston, Texas - Food never was delivered

3.8
Details
I placed an order food and the dasher said it was delivered but it was never delivered
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Review
#1653751 Review #1653751 is a subjective opinion of poster.

DOORDASH in Detroit, Michigan - Order said delivered and I never got it

3.8
Details
my taco bell order 22.85 says it has been delivered but I never got it.
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Review
#1653479 Review #1653479 is a subjective opinion of poster.
Pros
  • Every other time has been wonderful
Cons
  • Never got my food
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund

DOORDASH - Customer service

4.0
Details
They were good. Issued me a full refund no questions asked.
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Review
#1653347 Review #1653347 is a subjective opinion of poster.
Pros
  • Refunded right away
Cons
  • Wrong order
Reason of review
Good customer service

DOORDASH - Becoming a dasher

4.2
Details
DOORDASH - Becoming a dasher
DOORDASH - Becoming a dasher
I having been trying to sign up for door dash and I’ve been emailing and called about fixing the issue. One email says I haven’t finished signing up and when I click the link to finish it brings me to the same page over and over. And on the page I there is nowhere for me to finish personal information that it needs to finish. It just tells me I’ve received an email from checkr. Which I did but it says my background check is complete. And I have sent in screenshots of my completed background check. Then the lady on the phone says she doesn’t know the error and she’ll call me back..
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Review
#1653121 Review #1653121 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

DOORDASH - Someone used card

3.7
Details
Someone got my card information and used it 4 times to order food amounting in over $100 all through doordash. But the rep when i called was very nice and helpful.
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Review
#1651323 Review #1651323 is a subjective opinion of poster.
Reason of review
Someone used my card to make unauthorized purchases.
Loss
$120
Preferred solution
Let the company propose a solution
3.5
Details

Update by user Oct 10

They never gave my money back. I was told it was going to take 5 to 10 business days and my card never receive a penny. I'm very upset still.

Original review posted by user Sep 10

My order was incorrect and i want it delivered right
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Review
#1650460 Review #1650460 is a subjective opinion of poster.
Pros
  • Customer service for the most part
  • Friendly delivery guy
  • Dont have to leave house when u actually get your food
Cons
  • Food was delivered incorrect
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DoorDash ask me to cancel my order for my money back

3.5
Details
I made a order at chicfila for a milkshake and a spicy chicken sandwich then a worker said that chicfila ran out of milkshakes so I said could I cancel my order and get my money back then he told me yes so when I canceled it I never got my money back and I tried calling but I didn’t get a answer
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Review
#1650117 Review #1650117 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

DOORDASH in El Cerrito, California - Payment

3.6
Details
Expected to get paid on Monday but didn’t receive the payment
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Review
#1649170 Review #1649170 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH - My order is very late

3.6
Details
I ordered my order and it said it would arrive around 6:09 but it is 6:46 and it still hasn’t been picked up.
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Review
#1648243 Review #1648243 is a subjective opinion of poster.
Pros
  • That i can usually get a meal from door dash
Cons
  • That my order was missing some things and food over cooked
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered

DOORDASH - My order is wrong

4.3
Details
Redelivery of the right order
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Review
#1647278 Review #1647278 is a subjective opinion of poster.
Pros
  • Friendly drivers
Cons
  • Stolen food and poor customer service
Reason of review
Order processing issue
Loss
$26
Preferred solution
Deliver product or service ordered
Tags
  • Charged For Food Not Delivered