Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
New Reviewer
About making a payment at my door,.
My name is Ja McCathern, I had placed an order with KFC, for delivery &;;;; I wanted to pay at the door. I have order before from KFC and the Manager Abby at the KFC that is located on 5315 Rigsby in San Antonio Tx and the Manager that I had spoken with about 45 minutes ago, had informed me that The company Door dash do except payments at the customers doors. So this is why I wanted and needed to speak with someone about this little matter, I'm on a Cane & have 6- severely bad dis in my lower back .And my I can't drive at this time due to back incident. I appreciate your time & your and your delivery serves ices.y
User's recommendation: I would definitely recommend.
ID
Preferred solution
Deliver product or service ordered
New Reviewer
My order
The address wouldn't pull up. He had a hard time finding the address. But this address doesn't show for anyone.
User's recommendation: Nothing.
ID
Preferred solution
nothing
Refund request
I had to request a refund for my order from subway earlier because everything was wrong. The door Dash person was wonderful, and he made sure I got my refund without any problem
ID
Location
Oklahoma City, Oklahoma
New Reviewer
Messed up order
Ordered from captain d and ordered my 4 pc meal and two extra fried fish and of drink but they failed to give me my two extra pieces and honey mustard I asked for
User's recommendation: Clearly state your order.
ID
Preferred solution
Deliver product or service ordered
New Reviewer
My order was cancelled and my money not given back
I placed an order to one of the vendors listed - after placing the order and payment processed and pulled from my bank , the vendor canceled. The vendor pulled over 65 dollars for the order , DoorDash sent me a link to reorder something else. In which I did , placed the order at the different vendor thinking that I was gonna get credit from the first transaction and the second vendor ended up pulling out 45 dollars. I called door dash and they said that it was still pending and rectified the stand gave me $20 credit towards my next purchase.
ID
Preferred solution
Full refund
New Reviewer
My order
The dasher went to the wrong subway. The order was going to be over and hour and 30 minutes longer. I received a refund.
ID
Location
San Antonio, Texas
New Reviewer
Customer asked me to go back to the store and replace his drink with a vanilla version of his drink and then took long to respond to me as I try to text him to text me his location because it turns out the location I went to was a dead end street by a kfc and I said...
View full review
ID
Preferred solution
Full refund
New Reviewer
Disabled account
Account was disabled without my knowledge. I still dont understand why it was disabled in the first place but all is resolved.
ID
Location
Tampa, Florida
Didn’t get our order
Waited outside for our order. It said delivered, but we never saw the driver. Should make sure it's the customer they are giving the food to.
ID
Long wait. Restaurant said the orders are all backed up
I arrived @ 7:30pm and waited till 8:10pm every order that came out wasnt mine so I asked the cook whats going on and he said the orders are all backed up and there was no definite time that was expected. And it was so busy in there. Everyone was bumping into each other.
User's recommendation: Be prepared to have a long wait time for you’re delivery.
ID
Location
Honolulu, Hawaii
Well this is good review on reimbursement with the customer help department. They were very courteous and respectful. They also resolved the issue quickly. I do have an issue automatic hidden charges
To cancel account, and get refunded 3 months of $9.99. Somewhere a hidden $9.99 monthly in your sign up. BBB IS NEXT.
User's recommendation: I like the service.
ID
Location
Lynbrook, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDoorDash PIN
I have been given a DoorDash card. It is like gold because I live in a nursing home where the food is not good. I tried to verify my gift card, but when asked for a PIN I couldnt find one. I know I had one because I had a gift card and used it before. I will appreciate your help!!! Thank you in advance.
User's recommendation: Keep your PIN in your phone.
ID
Location
Shelby, North Carolina
New Reviewer
Did not get my order
I ordered food and paid for it and did not get it tried to call DoorDash and no one answered would like a refund
ID
Loss
$18
Preferred solution
Full refund
New Reviewer
A missing item, and an incorrect item.
A Customer service agent, not sure name, but she issued a refund for both the missing and incorrect items.
ID
Location
Pleasant Grove, Utah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo smoothie and my wrap was made all wrong
Refund wish I had the correct order 
I called the door dash line and they were very friendly and apologetic and understanding,
I called the door dash line and they were very friendly and apologetic and understanding, User's recommendation: Not.
ID
Location
Waterbury, Connecticut
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