I ordered for the first time today, the delivery took over 2 hours, and the chili I ordered soaked through the bag, dumping out all over my apartment carpet...now it it RUINED. Also, since it took so long, my food was disgusting and soggy, so it went straight in the trash...that which didn't fall all over the carpet and ruin it.
I called to complain and tell them they owed the apartment complex money to replace the carpet when I move out, and they are trying to not own the mistake.
I told them if my food came on time, that wouldn't have happened. It sat out for 2 hours!!!
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $1500.
Preferred solution: You need to pay what the apartment complex says the value of the carpet loss is. This is negligence. .
I liked: Choices.
I didn't like: Time it took to deliver and the negligence.