I was charged a total of $14.60 for an order that actually costed $4.83 (the receipt from the restaurant was left in the beg). I was not giving an option of whether I wanted to leave $0 for a tip; instead the tip was a mandatory $2 and up.
The food was cold by the time I received, because the driver had difficulties locating the restaurant for over 10 minutes. I am advising as many people as possible of the terrible service provided by Doordash. There is also the fact that Doordash advertises $1 delivery for new users, but they seem to charge an extremely higher amount than the restaurant's menu price. The compensation I received was a simple apology.
I'm pretty sure they're going to have a huge lawsuit against them eventually. (false advertising)
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Price reduction.