This company is staying afloat by robbing people. I asked to cancel my door dash account FOUR TIMES by email.
Finally they assured me I would be refunded for 6 months of unwarranted charges. Only to realize.. the refund never came. What did come was 4 MORE MONTHS of 9.99$ charges to my account.
Is this some sort of sick joke? They are literally stealing from people who aren't paying attention to their charges. That is exactly what they are doing. Now, I'm supposed to get a refund for the last 9 months of their charges.
Let's see if this happens. If not, I'm having the charges reversed by my bank and blocking their accounts. Disgusting. And do not think because you cant find any evidence of a Dash pass or whatever they want to call their scam on your account it isn't there.
They make it impossible to see so you cannot cancel. Wow. I'm actually appalled by this business.
I hate Uber Eats too but at least they're honest. Do not give Doordash business.
User's recommendation: Stay away.
Location: Toronto, Ontario