Several times we have had the misfortune of experiencing subpar quality of food, incorrect order, and /or charged for extra items but were not added as requested. I blame the restaurants.
Each Dasher (driver) has been very polite and professional, and do what they can to resolve issues. I would like to add that the Dashers should have the opportunity to receive accolades for their efforts and good attitudes.
User's recommendation: Hold restaurants accountable.
Monetary Loss: $30.
Preferred solution: Full refund.
DOORDASH Pros: That my food arrived on time, Fast delivery, Dashers are better than the food.
DOORDASH Cons: Poor quality of food.