Not resolved

I was using Door Dash regularly for over a year, when their delivery fee was a few bucks. Even though they often brought the food to my door missing items or cold, it was still worth it.

Not anymore. The charge for delivery has gone through the roof! Unsustainable. One thing that made me mad.

I ordered regularly from one particular restaurant and almost every time, they got my order wrong and items would be missing. I'm not kissind when I say they got it wrong every time. And when they are missing items and you are charged for those items, that's infuriating! I complained up a storm, even wrote to the head of Door Dash, who profusely apologized...

and then immediately put that restaurant on the preferred restaurants list! Finally their website and customer serive contact system is punishing and pretty much not worth it.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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