Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

It’s valentine’s day, we ordered food at 5:56 for an hour delivery on over $50 in sushi. They have my address, apartment number, dial code for the main office and my cell phone number.

I go to track my delivery at 6:50 and it tells me it was delivered at 6:41. They never delivered the food to me, nor tried to reach out contacting me. Contacted customer service, who contacted my driver who said it was definitely delivered, and I was accused of lying. After finally getting a refund and an extra $15 for the trouble.

I was then told to reorder from the restaurant, and shortly after I do I receive an email saying my order will not be delivered. So, hoping for a better result, we order a third time, but this time from a different restaurant. Its ordered at 7:30 and supposed to be delivered at 8:40. We’ve already waited over 2 hours and now, our third order, was late!

It’s 9:20 valentine’s day night when we finally get to eat a semi warm dinner. Was told there is nothing extra they will do, so therefore will never use doordash and stick to my trusted friend, Bite Squad.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

I didn't like: Order canceled but reason given was not valid, Not receiving my order twice, Cold food.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You May Also Like