New Reviewer
1 comment

YES... WHEN WILL THIS BE RESOLVED! the credit card has still not been credited though you have made this promise.

OCTOBER 5, 2018 - Re: 3948****

Hello,

I am beyond frustrated with the fact that you cannot refund or credit my account the $25.40 owed as this order was cancelled. You sent me an email saying the $25.40 was credited to a later order I placed from Rubios on October 23rd for $76.30, however this is false information because the $76.39 is still showing on the account. I am calling your corporate office today. This is SERIOUSLY BAD BUSINESS that you have still not resolved this issue over a month after the transaction! Angry

Research Administrative Coordinator

10901 N. Torrey Pines Road, La Jolla, CA 92037

Reason of review: Poor customer service.

Monetary Loss: $25.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Door Dash was great, but now their service is sloppy. No communication.

Maybe it depends on the driver? on 11/14/18, Food was to be delivered by 12:30 pm and it is 1:00 pm and still no food. I had to call Door Dash to find out the status of my order. They said it was on the way.

Food was finally delivered at 1:30 pm so I asked the driver what happened. He said the original driver did not want to wait on the ordered so he left the food. Yesterday, 11/13/18, my 2 orders were delivered and they use to put names on the orders and this time there were no names on the orders and it was a mess trying to feed people and they did not remember what they ordered. The driver was given the wrong address to my company and then the food was cold.

I am really getting tired of these excuses. Door Dash, you need to step up your game and hire drivers who care.

DoorDash Reviews

  1. 8374 reviews
  2. 2011 reviews
  3. 1238 reviews
  4. 831 reviews
  5. 1159 reviews
DoorDash reviews