DoorDash - Terrible service, canceled order, no refund
I ordered off DoorDash - 1st time - and the order was successfully picked up and the dasher proceeded to take it to the WRONG location. My map clearly showed that she was in the wrong place and had not arrived.
I sat and waited over an HOUR for a pack of waters, just for dasher support to call me and say I had two options 1) the dasher could leave the order at her current location, which was MILES away or 2) I could cancel the order and POSSIBLY get a refund. I ended up canceling and was told to call customer support for the OPPORTUNITY to get my money back.
I lost $17 on this transaction and all faith I had in door dash. I will never ever order again from this scam of a company, and I will be telling my friends and family not to use this company either.
User's recommendation: Don’t.
Location: Midlothian, Texas
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