State: Texas Product: Doordash Customer Care Clear all filters (121 of 2558 reviews match)
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DoorDash in Carrollton, Texas - Where’s my activation kit?

4.0
Details
It took two calls and me doing my homework but the matter has been resolved
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Review
#1657425 Review #1657425 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually had no problems
Tags
  • Good Service

DoorDash in Carrollton, Texas - Bad service

Driver and the person that’s answered the phone need to consider a deferent line of work they were rude and could less that my order over two hours when I work at 4
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Review
#1648241 Review #1648241 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Food is delivered to me
Cons
  • Took 2 hours to drive 2 miles with my order
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash in Fort Worth, Texas - CORP CUSTOMER SERVICE HORRIBLE

1.0
Details
Can't get them to update account info. They are lame.. my credit card.. my food.. I left my last company where one of my associates placed lunch orders for me. Door Dash keeps calling her that my lunch is in the lobby and she is pissed. I done with these idiots. .
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Review
#1640706 Review #1640706 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • Customer app & service
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Let the company propose a solution

DoorDash in Katy, Texas - Order related

Patrick called the restaurant to make the adjustments to the order. Requested well done no salt on fries restaurant wouldn’t verbally make the change
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Review
#1640501 Review #1640501 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Departed and close to arrival
  • Usually had no problems
  • Fast response to delivery and good communication with dashers
Cons
  • Cant always add instructions for door ordered
  • Wrong order
Reason of review
Good customer service

DoorDash in Dallas, Texas - I need my drink that was suppose to come with my order that I payed for

1.0
Details
I was not helped at all.
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Review
#1636470 Review #1636470 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Dallas, Texas - Dasher problems

5.0
Details
Closed ticket order without being on location
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Review
#1636027 Review #1636027 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Work Experience or Job Application

DoorDash in Houston, Texas - Great

5.0
Details
Wrong order delivery they said the will fix it
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Review
#1627972 Review #1627972 is a subjective opinion of poster.
Service
Doordash Customer Care
1.0
Details
They never put silverware in with the order!!! Missing items! Try fixing something with this company... next to impossible!!! It’s always on your end never theirs!! It sucks!!!!
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1 comment
Anonymous
#1734733

dont order from them ever again problem solved! {{Redacted}}

Review
#1626608 Review #1626608 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Plano, Texas - Error in order

5.0
Details
Wrong item was sent in order. Received credit for the item.
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Review
#1615927 Review #1615927 is a subjective opinion of poster.
Service
Doordash Customer Care

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Dallas, Texas - Horrible Customer Service

1.0
Details
Scammers allow drivers to eat your food in not deliver and customer service don’t care and will not provide credit or refund will never spend my hard earn money on them again with this company
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Review
#1613976 Review #1613976 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund