State: Texas Product: Doordash Debit Card Clear all filters (8 of 144 reviews match)
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DoorDash in Longview, Texas - Didn’t receive food, but they charged my card

charged my card i would like my money back
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Review
#1623632 Review #1623632 is a subjective opinion of poster.
Product
Doordash Debit Card
Reason of review
Poor customer service
Loss
$29
Preferred solution
Full refund

DoorDash in Austin, Texas - Missing order

1.0
Details
I ordered food that took over 45 minutes to come and once it came the dasher took off with my food this is the worst experience I’ve had using this service
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Review
#1622545 Review #1622545 is a subjective opinion of poster.
Product
Doordash Debit Card
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund

DoorDash in Austin, Texas - Charged my card and didn’t order

DoorDash - Charged my card and didn’t order
Order is still in my cart and I didn’t order it yet but it charged my account because the app went down
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Review
#1610364 Review #1610364 is a subjective opinion of poster.
Product
Doordash Debit Card
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund

DoorDash in Sugar Land, Texas - Horrible

1.0
Details
I was charged for an account I don’t have. I have no clue how my debit card was obtained. I call customer service to speak to them and I get someone who repeatedly answers “uhmmm” uhmmm. There is no one to speak to and I have to call back later they say because the call cannot be transferred. This company is horrible.
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Review
#1606195 Review #1606195 is a subjective opinion of poster.
Product
Doordash Debit Card
Reason of review
Poor customer service
Tags
  • Poor management skills
  • Doordash Customer Service

DoorDash in Houston, Texas - No fast pay funds recieved and 1 dash payment not received

2.2
Details
No fast pay funds recieved and 1 dash payment not received It happened on March 26 and yes I’ve tried to contact them ...
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Review
#1506286 Review #1506286 is a subjective opinion of poster.
Product
Doordash Debit Card
Reason of review
Problems with payment

DoorDash in Houston, Texas - Unauthorized orders

1.0
Details
I keep getting charged for orders deliveved thru doordash that things I didn't order nor recieved
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Review
#1482854 Review #1482854 is a subjective opinion of poster.
Product
Doordash Debit Card
Cons
  • Faq about removing cc from your account doesnt exist
Reason of review
card misuse
Tags
  • Account Hacked

DoorDash in Houston, Texas - Terrible

1.7
Details
Was mislead regarding payment cards ... you used wrong card without asking
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Review
#1431660 Review #1431660 is a subjective opinion of poster.
Product
Doordash Debit Card
Cons
  • Terrible customer support
  • Not transparent - too many games
Reason of review
Order processing issue
Loss
$51
Preferred solution
Let the company propose a solution
Tags
  • UNHELPFUL

DoorDash in Pflugerville, Texas - Fraudulent purchases

4.8
Details
Card stolen and used on Door Dash. They promptly reversed charges and froze account. Excellent customer service.
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Review
#1426953 Review #1426953 is a subjective opinion of poster.
Product
Doordash Debit Card
Reason of review
Good customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts