State: Texas City: Houston Clear all filters (36 of 14761 reviews match)
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1.0
Details
DoorDash - Money
DoorDash - Money
DoorDash - Money
I was charged with out an order being placed at restaurant
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Anonymous
#1632834

Me too! They took my money! I called and got some excuse that the bank held my funds which is a load of *** I had to send in screenshots of the money coming off mtly card. The...

Author
Location
Houston, Texas
Reason of review
Problems with payment
Review #1452461 is a subjective opinion of poster.
0 comments

DoorDash in Houston, Texas - Terrible service

1.8
Details
4 of my last 5 deliveries have been ridiculously late take well over the amount of time that it said the food would be delivered. if it got here hot and good i wouldnt complain but it gets here luke warm and soggy and terrible!! this is BS.
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Author
Location
Houston, Texas
Cons
  • Ruined food and terrible custimer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution
Review #1440764 is a subjective opinion of poster.
0 comments

DoorDash in Houston, Texas - Terrible

1.7
Details
Was mislead regarding payment cards ... you used wrong card without asking
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Author
Location
Houston, Texas
Cons
  • Terrible customer support
  • Not transparent - too many games
Reason of review
Order processing issue
Loss
$51
Preferred solution
Let the company propose a solution
Tags
Review #1431660 is a subjective opinion of poster.
0 comments

DoorDash in Houston, Texas - Hung up on me everytime I called

3.1
Details
I was trying to call doordash over and over again to try and get my order fixed. they would place me on hold and then immediately hang up on me every single time I called.
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Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #1428714 is a subjective opinion of poster.
0 comments

DoorDash in Houston, Texas - Worst ever. Racist treating people like ***

Door dash staffs on 2600 south loop w, Houston, Texas. First of all the technical imcopetence of the staff made me do orientation twice, called like 50 times to now the staff so rude cause am standing front of a box. She shouted at me, refuse walked me out of their office, for their own mistake probably because am black. Jezzz Uber would never treat you like this
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Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #1353613 is a subjective opinion of poster.
0 comments

Doordash is a *** poor company ran by idiots

1.0
Details
I called twice and waited on hold for several minutes only to be disconnected from the call. I believe it's being purposely doe so they don't have to deal with my issue of not receiving my payment since April
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Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #1293478 is a subjective opinion of poster.
1 comment
I tried to speak with the rep she would not let me talk, she talked over me and didn’t want to hear what I was saying. I was telling her my app was not acting correctly. My app was just putting me on pause for no reason and it did this four times. And every time it did...
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OptimalEdibleFrog883
#1675613

Have you got a response> That is what happen to me, Contact me please 907-232-7114

Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #1280412 is a subjective opinion of poster.
0 comments

DoorDash in Houston, Texas - Incorrect/Missing items

1.3
Details
Our food delivery was not only missing dishes/sides but was also made incorrectly.
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Author
Location
Houston, Texas
Reason of review
Problem with delivery
Review #1203178 is a subjective opinion of poster.
0 comments

DoorDash in Houston, Texas - I never received my food

1.0
Details
My food wasn’t delivered place was closed I would like a refund
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Author
Location
Houston, Texas
Reason of review
Problem with delivery
Review #1198533 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions
0 comments

DoorDash in Houston, Texas - ***

1.3
Details
Waited on hold forever and then got hung up on and my card was charged and not refunded will never ever order from door dash again not Inpressed at all
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Author
Location
Houston, Texas
Reason of review
Problems with payment
Review #1186649 is a subjective opinion of poster.