State: Texas City: Houston Clear all filters (200 of 18286 reviews match)
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DOORDASH in Houston, Texas - Money issue

1.0
Details
DOORDASH - Money issue
It’s not even showing up in my orders I literally cancelled the order like 15 seconds later
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Review
#1668040 Review #1668040 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$5
Preferred solution
Full refund
1.0
Details
DOORDASH - Money
DOORDASH - Money
DOORDASH - Money
I was charged with out an order being placed at restaurant
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1 comment
Anonymous
#1632834

Me too! They took my money!

I called and got some excuse that the bank held my funds which is a load of *** I had to send in screenshots of the money coming off mtly card. They said wait 3 days and it should be back.

I want my money! I will never use them again.

Review
#1452461 Review #1452461 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH in Houston, Texas - No delivery after two hours

1.3
Details
DOORDASH - No delivery after two hours
No customer service answer no delivery I am infuriated by the failure of these people to just do something simple like dried food to a house
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Review
#1609134 Review #1609134 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Houston, Texas - Refund

DOORDASH - Refund
I didn’t receive my food but I was charged
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Review
#1617879 Review #1617879 is a subjective opinion of poster.
Cons
  • Everything since i got nothing
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund
Tags
  • Kept My Money Got No Food

DOORDASH in Houston, Texas - Food never was delivered

3.8
Details
I placed an order food and the dasher said it was delivered but it was never delivered
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Review
#1653751 Review #1653751 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Houston, Texas - I don’t have my food

1.0
Details
I don’t have my food and y’all took my money
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Review
#1648257 Review #1648257 is a subjective opinion of poster.
Reason of review
Order processing issue

DOORDASH in Houston, Texas - Can’t sign into dasher app

DOORDASH - Can’t sign into dasher app
This is the screen shot
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Review
#1589927 Review #1589927 is a subjective opinion of poster.
Reason of review
Access/ activation issues

DOORDASH in Houston, Texas - Time and Energy Wasting

2.7
Details
I ordered DoorDash for Chipotle burrito. I eat organic plant based diet so it’s very hard to find foot other then plant based to eat. This is the fifth or sixth time I’ve had a problem ordering food with DoorDash and it’s excessive. It’s been close to 2 hours now of watching my order get moved to countless of different people. It told me it should have arrived a long time ago and it’s been doing this all day.
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Review
#1608983 Review #1608983 is a subjective opinion of poster.
Pros
  • Idk
  • Good at refunds
Cons
  • Always having to refund
  • Horrible delivery
  • Never get the right food
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
  • Unfortunate

DOORDASH in Houston, Texas - Been an hour and haven’t received my order

1.0
Details
Been over an hour and a half. Closer to 2 hours now_for 1 pizza! Dasher just called that he just arrived at restaurant which is 5 minutes from my house. And there is a long line! I am so furious. And the wait on the phone for customer service is 30 minutes now. Really?
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Review
#1669263 Review #1669263 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

Latest Question

DOORDASH Questions

DOORDASH in Houston, Texas - Need to update information

1.0
Details
Aren’t helpful at all when needing to give credit for food that was all missed up and my account is needing to be updated !!
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Review
#1607575 Review #1607575 is a subjective opinion of poster.
Pros
  • Usually good service
Cons
  • Communication
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Poor management skills