State: Texas City: Houston Clear all filters (36 of 16567 reviews match)
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1.0
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DoorDash - Money
DoorDash - Money
DoorDash - Money
I was charged with out an order being placed at restaurant
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1 comment
Anonymous
#1632834

Me too! They took my money! I called and got some excuse that the bank held my funds which is a load of *** I had to send in screenshots of the money coming off mtly card. The...

Review
#1452461 Review #1452461 is a subjective opinion of poster.
Reason of review
Problems with payment

DoorDash in Houston, Texas - Horrible - they LIE - Refund is App dit to use them again!!!

1.1
Details
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
Simple, Specific order instructions - then Door Dash chat girl lied saying she contacted the store about the instructions. Credit issued on App - that I will NEVER USE AGAIN. Not Acceptable - forcing me to use your *** service again. Pics attached for reference.
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Review
#1182960 Review #1182960 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in Houston, Texas - Terrible service

1.8
Details
4 of my last 5 deliveries have been ridiculously late take well over the amount of time that it said the food would be delivered. if it got here hot and good i wouldnt complain but it gets here luke warm and soggy and terrible!! this is BS.
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Review
#1440764 Review #1440764 is a subjective opinion of poster.
Cons
  • Ruined food and terrible custimer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Poor Problem Resolution
  • Doordash Delivery Driver

DoorDash in Houston, Texas - Terrible

1.7
Details
Was mislead regarding payment cards ... you used wrong card without asking
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Review
#1431660 Review #1431660 is a subjective opinion of poster.
Cons
  • Not transparent - too many games
  • Terrible customer support
Reason of review
Order processing issue
Loss
$51
Preferred solution
Let the company propose a solution
Tags
  • UNHELPFUL

DoorDash in Houston, Texas - Hung up on me everytime I called

3.1
Details
I was trying to call doordash over and over again to try and get my order fixed. they would place me on hold and then immediately hang up on me every single time I called.
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Review
#1428714 Review #1428714 is a subjective opinion of poster.
Reason of review
Poor customer service

Doordash is a *** poor company ran by idiots

1.0
Details
I called twice and waited on hold for several minutes only to be disconnected from the call. I believe it's being purposely doe so they don't have to deal with my issue of not receiving my payment since April
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Review
#1293478 Review #1293478 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash in Houston, Texas - Worst ever. Racist treating people like ***

Door dash staffs on 2600 south loop w, Houston, Texas. First of all the technical imcopetence of the staff made me do orientation twice, called like 50 times to now the staff so rude cause am standing front of a box. She shouted at me, refuse walked me out of their office, for their own mistake probably because am black. Jezzz Uber would never treat you like this
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Review
#1353613 Review #1353613 is a subjective opinion of poster.
Reason of review
Poor customer service
I tried to speak with the rep she would not let me talk, she talked over me and didn’t want to hear what I was saying. I was telling her my app was not acting correctly. My app was just putting me on pause for no reason and it did this four times. And every time it did...
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1 comment
OptimalEdibleFrog883
#1675613

Have you got a response> That is what happen to me, Contact me please 907-232-7114

Review
#1280412 Review #1280412 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
It has happened so many times, they arrive, throw the food at me and leave. I then check the order....its nothing like what I ordered so someone else has my food and I have theirs.....I was supposed to get a refund, that a joke, Kept waiting and waiting...... The worst...
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Review
#1170117 Review #1170117 is a subjective opinion of poster.
Cons
  • Wrong order
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Incorrect Order
  • Bad Drivers
  • Doordash Fail

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions
1.5
Details
The Food arrived 30 minutes later than expected. All of the items were cold. The guacamole was already turning brown. I realized quickly that some items were missing. I contacted the driver and he said “ok.” I assumed that meant that he would return with the missing...
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Review
#1167286 Review #1167286 is a subjective opinion of poster.
Cons
  • Order errors without notification
  • Hated it and will never use again
Reason of review
Problem with delivery
Loss
$5200
Preferred solution
Full refund