State: Texas City: Houston Clear all filters (36 of 16567 reviews match)
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DoorDash in Houston, Texas - Horrible - they LIE - Refund is App dit to use them again!!!

1.1
Details
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
Simple, Specific order instructions - then Door Dash chat girl lied saying she contacted the store about the instructions. Credit issued on App - that I will NEVER USE AGAIN. Not Acceptable - forcing me to use your *** service again. Pics attached for reference.
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Review
#1182960 Review #1182960 is a subjective opinion of poster.
Reason of review
Order processing issue
1.5
Details
It has happened so many times, they arrive, throw the food at me and leave. I then check the order....its nothing like what I ordered so someone else has my food and I have theirs.....I was supposed to get a refund, that a joke, Kept waiting and waiting...... The worst...
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Review
#1170117 Review #1170117 is a subjective opinion of poster.
Cons
  • Wrong order
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Incorrect Order
  • Bad Drivers
  • Doordash Fail
1.5
Details
The Food arrived 30 minutes later than expected. All of the items were cold. The guacamole was already turning brown. I realized quickly that some items were missing. I contacted the driver and he said “ok.” I assumed that meant that he would return with the missing...
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Review
#1167286 Review #1167286 is a subjective opinion of poster.
Cons
  • Order errors without notification
  • Hated it and will never use again
Reason of review
Problem with delivery
Loss
$5200
Preferred solution
Full refund

DoorDash in Houston, Texas - Card charged 2 times

4.7
Details
Card was charged 2 times and declined. Card was still charged 2 times and tried to call to get my money back. Order was not placed. I want my money back.
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Review
#1164320 Review #1164320 is a subjective opinion of poster.
Reason of review
Problems with payment

DoorDash in Houston, Texas - Cannot reset password

1.0
Details
Tried logging in today but couldn’t remember password. Tried pass reset but never received reset email. Tried creating the account over but got the message that the email already has an account. This the second time I’ve tried to use this site and ended up eating frozen foods from the fridge. That it for me.
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Review
#1159687 Review #1159687 is a subjective opinion of poster.
Reason of review
Bad quality

DoorDash in Houston, Texas - Shady

He said he would call me back after he review my information
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Review
#1155531 Review #1155531 is a subjective opinion of poster.
Reason of review
Poor customer service
3.1
Details
Dasher claimed he had 2 other orders to pick up before mine. Restaurant cancelled my order since he was late. I was then told by him that I should have informed him there was a time limit. I dont think its my job to tell him anything, he's the one working for you and...
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Review
#1072263 Review #1072263 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$26
Preferred solution
Full refund
2.3
Details
We ordered at 6:15PM for a delivery. It was supposed to arrive by 7:25PM. At 7:35PM, I checked Door Dash to see what the issue was and it showed it had been delivered to our house at 7:24PM! We did not have any food! I tried to get in touch with a Door Dash...
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1 comment
Anonymous
#1571717

I am having a problem with my fast pay with my debit card

Review
#1016822 Review #1016822 is a subjective opinion of poster.
Pros
  • Food
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Let the company propose a solution
1.0
Details
I was a first time user and used Door Dash for breakfast at work one morning. I placed the order and selected the time which was overwritten on 3 separate occasions! I had a special request so I noted that where it said to put special instructions. The food showed...
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1 comment
Anonymous
#1236682

The driver only delivers what you order .. if the restaurant messes up your order it's the restaurant not the driver .. do you really the driver going through your food checki...

Review
#948475 Review #948475 is a subjective opinion of poster.
Cons
  • Customer service
  • Made me feel like they could care less
Reason of review
Poor customer service
Loss
$8
Preferred solution
Full refund
Tags
  • Doordash Fail
1.0
Details
I ordered food at 12. It said it would be here within 30-40 minutes. I ordered pho for one from a restaurant down the street. I contacted customer support after a little over an hour because the app said the food hadn't even been picked up. I talked to a lady who could...
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Review
#946728 Review #946728 is a subjective opinion of poster.
Reason of review
Order processing issue