State: Texas City: Houston Clear all filters (198 of 17691 reviews match)
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DoorDash in Houston, Texas - Two bad orders in a row

1.2
Details
Orders are wrong, an hour and a half wait time. Fees are high and refunds for terrible service are terrible as well
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Review
#1618856 Review #1618856 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in Houston, Texas - Missing Lunch

1.0
Details
They could not help me. They could not find the delivery in there system. Will never use again.
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#1588721 Review #1588721 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$32
Preferred solution
Price reduction

DoorDash in Houston, Texas - Drivers

1.6
Details
evry day in the past week that I order food then the saqa of where is the driver and how they can not read the map. one out of ten time do they pick up and deliver on time. Very frustrating.I even give them extra tip when they arrive late.
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#1584872 Review #1584872 is a subjective opinion of poster.
Reason of review
Problem with delivery

DoorDash in Houston, Texas - Food never delivered and can’t order anything anymore

2.6
Details
Customer service bad never got my food and can’t place a new order hours later not helpful
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Review
#1584221 Review #1584221 is a subjective opinion of poster.
Pros
  • Usually good service
Cons
  • Bad customer service
  • Cannot place new orders
  • Food never delivered
Reason of review
Poor customer service
Loss
$16
Preferred solution
Full refund

DoorDash in Houston, Texas - Incompetent Driver and Incompetent Customer Service

2.0
Details
I was notified that my order picked up and on the way. It’s been on the way for the past hour. According to the app the dasher’s been sitting in the same spot 5 MINUTES AWAY. I’ve made multiple attempts to contact the dasher, but she’s not answering. So the only logical thing to do is call customer service. I explain my situation and just want another dasher to pick up the food and deliver it since the original dasher refuses to do her job. Customer service can’t even arrange that. First order ever with DoorDash and it’s been pretty bad so far. At least I got a refund.
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Review
#1571465 Review #1571465 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Deliver product or service ordered

DoorDash in Houston, Texas - Horrible - they LIE - Refund is App dit to use them again!!!

1.1
Details
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
Simple, Specific order instructions - then Door Dash chat girl lied saying she contacted the store about the instructions. Credit issued on App - that I will NEVER USE AGAIN. Not Acceptable - forcing me to use your *** service again. Pics attached for reference.
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#1182960 Review #1182960 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in Houston, Texas - Need to update information

1.0
Details
No *** help at all.
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Review
#1606951 Review #1606951 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash in Houston, Texas - Order never came and 2 dashers said they were picking up and cannot get a hold of anyone

2.0
Details
Restaurant was closed and I was never notified even though two Dashers went there and saw the restaurant was closed and didn’t let anyone know to contact me or let me know and I was unable to go in and “Cancel order and place a timely order with another restaurant before it got too late.The Dashers probably wouldn’t get the orders right anyways because the last two times that I have brought this to yawls attention nobody has done anything they must not even ever read the notes that you leave for them. Thank you for a lovely experience. I could’ve went with another service and had food by now. Thanks for crediting back the money that I already spent for nothing
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#1566764 Review #1566764 is a subjective opinion of poster.
Pros
  • That this was better than eating my shoe leatherut just barely
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash in Houston, Texas - Complete crap

1.0
Details
Placed an order through DoorDash got notification that restaurant accepted order and food would be ready in approximately 55 mins. After over 1 hour and no update from the dasher l, tried to call customer service and was on hold for 30 minutes and finally hung up. I then got a notification later that they canceled my order due to delivery issues. So 2 hours after ordering no food. Not using again! This is total BS!!
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#1565500 Review #1565500 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$35
Preferred solution
Deliver product or service ordered

DoorDash in Houston, Texas - Orientation

Horrible customer service by the man who picked up the phone.
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Review
#1647121 Review #1647121 is a subjective opinion of poster.
Reason of review
Poor customer service