State: Texas City: Houston Product: Doordash Customer Care Clear all filters (32 of 2823 reviews match)
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DOORDASH in Houston, Texas - Orientation

Horrible customer service by the man who picked up the phone.
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Review
#1647121 Review #1647121 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Houston, Texas - Great

5.0
Details
Wrong order delivery they said the will fix it
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Review
#1627972 Review #1627972 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DOORDASH in Houston, Texas - Didn’t get paid for last delivery

They didn't pay me for a delivery. O called and the rep assured me I would be and I would see it when I was in a spot with a good internet connection. Not true.
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Review
#1616383 Review #1616383 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DOORDASH in Houston, Texas - Horrible

1.0
Details
I literally use doordash at least once a week every time I use it there is a problem serious. They have went as far as sending me the wrong order to take in 40 extra dollars off of my account. Then there's never anyone you can talk to me. And because of my complaints they have blocked where I can get refund on the orders that they messed up.
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Review
#1613543 Review #1613543 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Houston, Texas - Order

No answer on phone for 20 minutes.
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Review
#1610351 Review #1610351 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Houston, Texas - Dasher

1.0
Details
I can’t not get anyone on the phone and their phone line is dead.
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Review
#1609018 Review #1609018 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Houston, Texas - Need to update information

1.0
Details
Aren’t helpful at all when needing to give credit for food that was all missed up and my account is needing to be updated !!
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Review
#1607575 Review #1607575 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually good service
Cons
  • Communication
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Poor management skills

DOORDASH in Houston, Texas - Pissed off

I could not understand the cr person as they sounded drunk and refuse to transfer me. I’ll just use another company.
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Review
#1596900 Review #1596900 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Houston, Texas - Food never delivered and can’t order anything anymore

2.6
Details
Customer service bad never got my food and can’t place a new order hours later not helpful
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Review
#1584221 Review #1584221 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually good service
Cons
  • Cannot place new orders
  • Never delivered
  • Bad customer service
Reason of review
Poor customer service
Loss
$16
Preferred solution
Full refund

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH in Houston, Texas - Furious

1.0
Details
They do not listen whatsoever
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Review
#1504358 Review #1504358 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service