State: Texas City: Houston Product: Doordash Customer Care Clear all filters (28 of 2558 reviews match)
filters
State:
City:
Product:

DoorDash in Houston, Texas - Need to update information

1.0
Details
Aren’t helpful at all when needing to give credit for food that was all missed up and my account is needing to be updated !!
View full review
Review
#1607575 Review #1607575 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually good service
Cons
  • Communication
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Poor management skills

DoorDash in Houston, Texas - Horrible

1.0
Details
I literally use doordash at least once a week every time I use it there is a problem serious. They have went as far as sending me the wrong order to take in 40 extra dollars off of my account. Then there's never anyone you can talk to me. And because of my complaints they have blocked where I can get refund on the orders that they messed up.
View full review
Review
#1613543 Review #1613543 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Houston, Texas - Missing Lunch

1.0
Details
They could not help me. They could not find the delivery in there system. Will never use again.
View full review
Review
#1588721 Review #1588721 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problem with delivery
Loss
$32
Preferred solution
Price reduction

DoorDash in Houston, Texas - Food never delivered and can’t order anything anymore

2.6
Details
Customer service bad never got my food and can’t place a new order hours later not helpful
View full review
Review
#1584221 Review #1584221 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually good service
Cons
  • Bad customer service
  • Cannot place new orders
  • Never delivered
Reason of review
Poor customer service
Loss
$16
Preferred solution
Full refund

DoorDash in Houston, Texas - Horrible - they LIE - Refund is App dit to use them again!!!

1.1
Details
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
DoorDash - Horrible - they LIE - Refund is App dit to use them again!!!
Simple, Specific order instructions - then Door Dash chat girl lied saying she contacted the store about the instructions. Credit issued on App - that I will NEVER USE AGAIN. Not Acceptable - forcing me to use your *** service again. Pics attached for reference.
View full review
Review
#1182960 Review #1182960 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Houston, Texas - Great

5.0
Details
Wrong order delivery they said the will fix it
View full review
Review
#1627972 Review #1627972 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Houston, Texas - Furious

1.0
Details
They do not listen whatsoever
View full review
Review
#1504358 Review #1504358 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
These are the times DoorDash have taken $9.99 out of my account: 12-7-18, 01-23-19 and 03-22-19. Please refund my money now and stop charging my account. I’m haven’t used the service since October (1time)
View full review
1 comment
MonumentalGalapagosPenguin153
#1664223

Door Dash charged you 9.99 per month for FREE delivery!!! This company is a scam about delivery fees.

They charge this fee even if you don't have any deliveries. They call it Dash Pass and charge you every month. They never bother to tell you about this charge.

Rip-off!!! Do not use Door Dash!!!

Review
#1498289 Review #1498289 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment
1.2
Details
Dashers are on drugs. They take you food. Call them and all they care about it if they’ll be paid. It’s horrible service. Awful!!!!
View full review
1 comment
Anonymous
#1620070

Well the tip them in cash you'll get your food.can expect a five star service to be good when you not willing to pay the money. Get your butt up off the couch and go get the food yourself.

That's simple...... people want good service but you want to complain complain complain complain complain complain complain complain down here please blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

Review
#1433765 Review #1433765 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Houston, Texas - Awesome

5.0
Details
He helped me schedule my dash bc my app is messed up so thank you sir
View full review
Review
#1444992 Review #1444992 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service