State: Texas City: Houston Product: Doordash Delivery Service Clear all filters (60 of 5474 reviews match)
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DoorDash in Houston, Texas - Wrong orders

3.0
Details
I’m still waiting on the phone
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Review
#1568537 Review #1568537 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Food
Cons
  • App not working appropriately
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Hard To Reach

DoorDash in Houston, Texas - Order never came and 2 dashers said they were picking up and cannot get a hold of anyone

2.0
Details
Restaurant was closed and I was never notified even though two Dashers went there and saw the restaurant was closed and didn’t let anyone know to contact me or let me know and I was unable to go in and “Cancel order and place a timely order with another restaurant before it got too late.The Dashers probably wouldn’t get the orders right anyways because the last two times that I have brought this to yawls attention nobody has done anything they must not even ever read the notes that you leave for them. Thank you for a lovely experience. I could’ve went with another service and had food by now. Thanks for crediting back the money that I already spent for nothing
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Review
#1566764 Review #1566764 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • That this was better than eating my shoe leatherut just barely
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash in Houston, Texas - Complete crap

1.0
Details
Placed an order through DoorDash got notification that restaurant accepted order and food would be ready in approximately 55 mins. After over 1 hour and no update from the dasher l, tried to call customer service and was on hold for 30 minutes and finally hung up. I then got a notification later that they canceled my order due to delivery issues. So 2 hours after ordering no food. Not using again! This is total BS!!
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Review
#1565500 Review #1565500 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$35
Preferred solution
Deliver product or service ordered

DoorDash in Houston, Texas - Order not delivered

2.0
Details
First time ordering with door dash. Driver never called and confirmed address with me. Never answered the phone when called and delivered the order to the wrong person.
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Review
#1523538 Review #1523538 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Houston, Texas - Never received order

1.0
Details
I have yet to receive my order two hours later
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Review
#1513612 Review #1513612 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Houston, Texas - Food isnt here

I ordered my food over an hour ago and they still haven’t found someone to bring it to me. They won’t let me cancel or give me a refund, but it’s already late and by the time the food gets here it’ll be cold.
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Review
#1494075 Review #1494075 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Houston, Texas - Wrong address entered

5.0
Details
Accidentally had work address as the delivery address but I am home today
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Review
#1493090 Review #1493090 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Houston, Texas - Still not resolved

Can i talk to someone there were suppose the right items here
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Review
#1492370 Review #1492370 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality
4.1
Details
I was told by a man that answer the phone that they don't have a Tom there and he put another lady on the phone by the name of Khan or Kran that was not professional at all very disrespectful she also concluded that it was your fault that I received the wrong order...
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Review
#1488787 Review #1488787 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Houston, Texas - Never received my order

Ordered from doordash waited a hour before i called the delivery guy. Turns out he was at home the whole time i was waiting on my order. First and last time ever ordering on doordash!!!
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Review
#1484415 Review #1484415 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue