State: Texas City: Houston Clear all filters (198 of 18286 reviews match)
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DOORDASH in Houston, Texas - No order delivered

2.7
Details
Placed order 1 day before, when it came time for delivery I tracked my order and DoorDash hadn't picked it up. I called restaurant and they said order was ready for pickup. I then called DoorDash and couldn't get anyone to answer. after 30 min, I was able to get a friend to pickup my order while I stayed on the phone waiting for DoorDash to help me. After 1 hour on hold with DoorDash customer support, the line just hung me up.
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Review
#1610245 Review #1610245 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Houston, Texas - Never arrived and i was charged

He came seen me and pulled off with my food, flicked me off laughed and drove off with my food. I am 8 and a half months pregnant I was hungry and very angry and didn’t understand why he would do such a thing. I certainly wasn’t going to chase him down I called and texted him no reply no answer at all and I’m highly disappointed because I have never had a problem with door dash EVER! He needs to be fired for his actions and i want a full refund of my money.
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#1609483 Review #1609483 is a subjective opinion of poster.
Reason of review
Problem with delivery

Doordash app sucks

1.0
Details
The app is full of errors. It cost me an hour I could make money because it states it could not verify my drop off when I completed it in the driveway. Customer service does not answer in a timely matter which is what cost me the rest of my shift. This app is no good and they clearly don't care about the dashers needs taking an hour to answer.
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#1609422 Review #1609422 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Hard To Reach

DOORDASH in Houston, Texas - The Dasher app is not letting me except orders

There is something wrong with the Dasher app I cannot except any orders, I will get a notification for a order but cannot click on the order. I am wasting gas and my acceptance rating is going down dramatically, I keep calling support and they keep hanging up on me I need an exclamation as soon as possible.
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Review
#1609242 Review #1609242 is a subjective opinion of poster.
Reason of review
Bad quality

DOORDASH in Houston, Texas - Very late order

still have not received my order which is now over 1 1/2 hours late, cannot reach anyone by phone and have now been on hold for over 30 minutes, (dont think they have any intention of ever answering) and I am unable to cancel the order, and have tried both through my phone and my computer.
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#1609238 Review #1609238 is a subjective opinion of poster.

DOORDASH in Houston, Texas - Complaint about

Found out over an hour later , delivery couldn't be made , apparently seem to only have 1 driver
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#1609219 Review #1609219 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

DOORDASH in Houston, Texas - My food never came and I was charged

I would like my card refunded and an explanation.
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Review
#1609176 Review #1609176 is a subjective opinion of poster.
Reason of review
Order processing issue

DOORDASH in Houston, Texas - No delivery after two hours

1.3
Details
DOORDASH - No delivery after two hours
No customer service answer no delivery I am infuriated by the failure of these people to just do something simple like dried food to a house
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#1609134 Review #1609134 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Houston, Texas - Order was never received. I want to cancel its running 30 mins late

I can't get a hold of anyone for support. I called 3x and couldnt get a hold of anyone. My order is running super late and I want to cancel/ my money refunded.
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#1609099 Review #1609099 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund

DOORDASH in Houston, Texas - Never received food

1.0
Details
I want a refund and i will never use this again
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Review
#1609076 Review #1609076 is a subjective opinion of poster.
Cons
  • Bit cant find order
Reason of review
Problem with delivery
Preferred solution
Full refund