Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Update by user Mar 21

Ha ha ha, don't make me relive that night. The agent did refund my money, only after the agent and supervisor were busted live on a call with my girlfriend, calling her a *** They informed her that we had cancelled our order, when it was first cancelled by the driver, then we called the restaurant and cancelled there.

This was after the app showed the order had been cancelled.

I don't care if doordash gave me $100.00 in credit to order food from anywhere at any time, I will NEVER use doordash again. The customer service skills and ability to convey information, from the rep and manager, are totally lacking listening skills and empathy.

Original review posted by user Feb 19

The agent stated that they were going to look into my issue, why the driver cancelled my order, the agent then hung up on me. Issue not resolved. Wtf Bullshit

If you want to contact me, call me at 8013496115

Product or Service Mentioned: Doordash Customer Care.

Reason of review: Order processing issue.

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