I was a regular doordash customer. I had a few orders made incorrectly and they were later fixed.
No problem. I go to order food and receive a message that my account has been deactivated and that a representative would be in touch with me shortly. Days go by, no email. I kept requesting help using their web chat.
I didn't know ordering and paying for food was a violation. When i asked what term i violated the representative said they didnt have to provide me with any other information. So just like that i can't use the app anymore.
For no reason. I have several more screenshots and emails of customer service passing the buck.
Product or Service Mentioned: Doordash Account.
Reason of review: Poor customer service.