O Fallon, Missouri
Not resolved
0 comments

I ordered something I've ordered 10's of times before. Gave my address, my receipt/email has the address.

Driver said Doordash wrote it down wrong and said she came in my building. Complete BS. My receptionists are my employees and they knew I was waiting for it. Either she can't read or doordash can't translate what I have as a confirmation with the correct address to what they tell their drivers.

Then they kept the money, including tip. I wrote that I expect a full refund...not a credit (like I'll use them again). Doubt it will happen.

Driver said she called, I was in a meeting, this is a waste of food, my time and my money and it looks bad for the restaurant too. Go to Grubhub, they always get it right.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $13.

Preferred solution: Full refund.

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