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3 comments

Read this email from Door Dash- You CAN NOT delete one credit card unless you add a new one! Really?! I just want my credit card deleted altogether! How can this be legal?

I contacted the company and this is what I received in my email. How about just deleting the entire account then

Removing a credit card

1. Open the DoorDash app

2. Touch the three white dots in the top right corner

3. Touch Account

4. Touch Payment Cards

5. Hold and swipe the card you want to remove to the right

? NOTE: You cannot delete a card unless you have another card set as default.

6. Click Undo if the card was accidentally deleted

7. The card is deleted if you don’t click “Undo”

Product or Service Mentioned: Doordash Account.

Reason of review: I do not want my credit card information saved.

I liked: Dasher.

I didn't like: Poor customer service unable to delete credit card info.

Company wrote 0 private or public responses to the review from Sep 07.
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Anonymous
#1607263

They still show the last 4 when I go to a cart AFTER I have "deleted" my card so that means they aren't actually deleting it because it still shows the last 4 and expiration.

Anonymous
#1595477

Go through the motion of making a order you'll see your payment info when you go to check out. You can delete it there.

Anonymous
to Urs #1604924

This actually worked. Thanks!

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