5001 Brentwood Stair Rd, Fort Worth, TX 76112, USA
Not resolved
Customer service

There is no one at the Doordash corporate office located in Ft. Worth, Tx.

The office hours are posted from 1 p.m. to 5 p.m. There's a note on the door that says if there's no one here please come back the next day from 1 to 5. The Addison office is closed.

Which leaves only the Fort Worth office available. I I drove here under the impression that someone would be in the office. This is very unprofessional for a company not to have someone consistently in the office. This is a very bad business practice and the customer service only says give it 10 minutes with trying to locate someone by calling the local office.

Why would you call the local office if I'm telling you that I'm standing in front of it and it's dark and locked this makes no sense.

The person who runs this should no longer be allowed to run this office because of the inconsistencies. Not impressed at all and I will most likely go to a competitor to work because of this.

Product or Service Mentioned: Doordash Customer Care.

Reason of review: Poor customer service.

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