Not resolved

I cannot believe that DOORDash is allowed to RIP off customers to this extent. I will NEVER be using their services again. The fact that they are allowed to upcharge someone to the extent of over 1/3 the total cost of their order is RIDICILOUS and adding additional taxes – HOW is that even legal????

And goodness knows if you try and contact them. They do not make it easy to do so – no actual contact information on their site.

I placed a Portillo's orders for our office via Doordash. The total came to 89.93. This did not include the tip for the driver. I paid that in cash.

Here is the breakdown of the door dash receipt:

Subtotal from Doordash:

FOOD: 76.40

Tax: 3.90

Delivery Fee: 1.99

Service Fee: 7.64

The portillos receipt was left in the bag:

Food subtotal: 49.08

Taxes: 2.50

Total order 51.58

So that means Doordash just charged me S38.35, in food upcharges, taxes and fees on a single order. I WILL NEVER NEVER be utilizing their services again.

That should be ILLEGAL!!!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Pricing issue.

Monetary Loss: $38.

Preferred solution: Price reduction.

  • Rip Off
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That's how their dad hers get paid and like I get it I do that they need to be paid but if that's the case get a real *** job with a real company! I'm on the opposite end of this business, with having to use their stupid tablet at my work to put orders through. The dashers are often rude and I honestly think they don't deserve customers money.


I agree just learned this today. They are now doing $1 delivery charges to trick people even more. No thanks!


Yeah they are scammers


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