Springfield, Massachusetts
Not resolved

We ordered chic fil a today 6/20/19, and I put for them to deliver to my home instead of my job. I did contact my dasher David whom did NOT call to say he had arrived.

It was when I looked at the app and realized he had just arrived at my home instead of my job and I tried calling and texting him apologizing and sent him the correct address which is around the corner from my home and informed I would give him extra tip due to the mistake of putting the wrong address.

He was called and texted several times on the phone number listed: 650-437-9503. I have ordered several times and never had any problems with Door Dash but today was very frustrating when my dasher didn't even call to inform me he had arrived or even answered any of my calls or txts.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $45.

Preferred solution: Let the company propose a solution.

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