State: Washington Clear all filters (178 of 17573 reviews match)
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DoorDash - Will not refund my money stated it was however my bank account shows no refund still waiting months later

1.0
Details
Three way my bank and supervisors yet still stick to there story even tho my bank has no records of it
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Review
#1654858 Review #1654858 is a subjective opinion of poster.
Pros
  • Non
Reason of review
Bad quality
Loss
$10
Preferred solution
Unsure my time and stress has cost more money than the refund

DoorDash in Maple Valley, Washington - Buyers BEWARE

1.0
Details
If you EVER want to speak with customer service, don't bother. They will not make it possible on their sight to find a phone number or chat. They will suggest you go into chat. That only means "here, read one of our useless articles." THEY DO NOT make it easy or even POSSIBLE to find a chat support to ask anyone anything.
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Review
#1653972 Review #1653972 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash - Delivery didn’t come

1.0
Details
My son went to the door to let me know my order was outside, I put some pants on to go open the door. And the driver is no where to be found!!!!!
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Review
#1653444 Review #1653444 is a subjective opinion of poster.
Cons
  • Drivers are extremely unreliable and unprofessional
  • Poor service
  • Only doordash credit is given as refund
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
  • service fee
  • Payment dispute
  • Robbery
  • Doordash Delivery Driver
  • Money Thieves

DoorDash - Thief stealing tips still

1.3
Details
Doordash still stealing money. Few checks saying owe money when i dont. Now changing base pay lower from previous orders if customer tips after. Had $10.01 order no tip last wk. Now shows base $8.52 and tip $5 yet total only $13.52. How is Tony Xu getting away with this still. I do uber and when i get back pay tips its full amount and never owe money
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Review
#1653442 Review #1653442 is a subjective opinion of poster.
Cons
  • Not receiving refund for being charged for missing item
  • Bad service
  • Highest fees of any delivery service
Reason of review
Problems with payment
Loss
$5000
Preferred solution
Full refund
Tags
  • Payment dispute
  • Robbery
  • Doordash Delivery Driver
  • Money Thieves

DoorDash in Redmond, Washington - Refund

1.0
Details
The customer service with DoorDash is not that good. Emailed my concern the first time, a lady said she would issue a refund and I would see it back within 5-7 business days. That did not occur. Wrote a new email with someone stating I would not be getting a refund back even though I canceled my order 1 min after ordering the food. Called the phone number today and I had to constantly ask if he was still on the line. He didn’t even answer the phone correctly. I asked him if he needed my reference number, he took it, and then I asked him 2 more times if he was still on the line. He finally said he would issue a refund, so we will see. I would suggest training your customer service. It is lacking for sure.
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Review
#1645259 Review #1645259 is a subjective opinion of poster.
1.0
Details
I need the activation kit to be able to start delivering for DoorDash. I’ve been waiting for 3 weeks and it still hasn’t been sent from the post office in California
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1 comment
Anonymous
#1740857

yeah because giving them a bad review is a sure fire way to get hired, retard. I hope you never get hired, the last thing we need is someone like you driving around.

Review
#1640369 Review #1640369 is a subjective opinion of poster.

DoorDash in Renton, Washington - I never recieved my order

4.0
Details
They sent out a new order and the person I talked to was very nice.
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Review
#1637420 Review #1637420 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in Seattle, Washington - My order is 45 minutes late with no Dasher nsme to contact

1.2
Details
No one to service the area on Saturday evenings. Took my money but no food ever came!!! No way to get in contact with anyone locally. Not good customer service. For new business this is not good if you don't have enough drivers!!! Don't know if I I will use them again.
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Review
#1619563 Review #1619563 is a subjective opinion of poster.

DoorDash in Seattle, Washington - Refund

I am Missing half my order
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Review
#1617494 Review #1617494 is a subjective opinion of poster.
Pros
  • Easy to order
Cons
  • Never get the right food
Reason of review
Problem with delivery
Loss
$17
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

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DoorDash in Puyallup, Washington - Need my money back!

Can’t wait on hold. My order with Browns Town Lounge on 8/1 was cancelled by the restaurant but I have not received my money back. I’m pissed. It’s been 7 days!!!!!
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Review
#1617345 Review #1617345 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Full refund