State: Washington Product: Doordash Customer Care Clear all filters (26 of 2558 reviews match)
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DoorDash in Maple Valley, Washington - Buyers BEWARE

1.0
Details
If you EVER want to speak with customer service, don't bother. They will not make it possible on their sight to find a phone number or chat. They will suggest you go into chat. That only means "here, read one of our useless articles." THEY DO NOT make it easy or even POSSIBLE to find a chat support to ask anyone anything.
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Review
#1653972 Review #1653972 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Seattle, Washington - Refunded incorrectly for non-delivered order

My product was never delivered, but I reported it as a “missing item” so it only credited me for the subtotal of the single item instead of the delivery fees and taxes as well, so they manually credited me for that extra money.
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Review
#1569641 Review #1569641 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Spokane, Washington - I want my money back or dash cash

I been trying to get a refund on one order and still have yet to get it back who do I need to talk to or happy at all I'm pissed
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Review
#1564504 Review #1564504 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Food not right
Loss
$14
Preferred solution
Full refund

DoorDash in Redmond, Washington - Resturant did not have an item i orders

I asked for an immediate refund. Since my acct was charged immediately. She said I could have credit on my next door dash or 7 days. Not acceptable. I want to be contacted immediately. She did not end call just put me to survey.
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Review
#1527970 Review #1527970 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Lynnwood, Washington - Lost my order

3.2
Details
this is not the driver's fault doordash computer or program did not send my order to where I ordered it from it was a $60 order I understand the doordash person on hold for now 45 minutes still didn't get back with him not happy may never order from doordash again. NOT HAPPY WHAT SO EVER
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#1473193 Review #1473193 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Seattle, Washington - They didn’t help me

They didn’t help me I don’t know
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Review
#1470664 Review #1470664 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

I need to know how to change my location so I can doordash in my area

1.0
Details
No one answered my call after almost 45 mins on hold WTF??
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Review
#1467666 Review #1467666 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Longview, Washington - Payroll

Unable to talk to anyone
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Review
#1464094 Review #1464094 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Longview, Washington - They hung up on me

I said my what was going on and they hung up and didn't do anything for me
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Review
#1462992 Review #1462992 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Oak Harbor, Washington - Phone call dropped

Would like a call back tonight in regards to the issue.
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Review
#1462405 Review #1462405 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service