State: Washington Product: Doordash Delivery Service Clear all filters (49 of 5474 reviews match)
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DoorDash in Renton, Washington - I never recieved my order

4.0
Details
They sent out a new order and the person I talked to was very nice.
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Review
#1637420 Review #1637420 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Tacoma, Washington - Your dasher brought me the wrong order

1.0
Details
DoorDash - Your dasher brought me the wrong order
Brought completely wrong size small different style pizza and chips and salsa I ordered a 16 in speciality pizza and mussels.. contacted restaurant and confirmed wrong pick up and my order left behind.. contacted customer service and that was a joke asked for supervisor and was given a bunch of excuses , until a supervisor finally called back and refunded me completely a d apologies..dude at customer service told me how to speak and act and didn't believe complete story and wanted pictures of order..even after I verified with the restaurant that the driver brought wrong order if I can make a call so can the customer service *** that gets paid to do it..fing joke
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Review
#1609790 Review #1609790 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Spanaway, Washington - My order didnt arrive

1.0
Details
I order from Denny’s online and I called Denny’s they told me that Doordash picked up my order late but that it was in its way its been 25 minutes and my order still has not arrived I will be asking for a call back and refund. This is the second time I have had to wait on door dash last time my order was 45 minutes late food was not satisfied. Please call me at 253-478-0650
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Review
#1580285 Review #1580285 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Kirkland, Washington - Wrong order again

1.0
Details
Completely wrong food order. These guys have messed up my order for 3rd time in a row. Ridiculous service
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Review
#1580163 Review #1580163 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Seattle, Washington - Complaint

DoorDash - Complaint
DoorDash - Complaint
DoorDash - Complaint
My driver left before delivering our food. I received an email at 6:36 pm that he was here. He never called. I’m at a hotel. He never left it at the front desk or anything. He texted me that he left and then called to say he wouldn’t bring my food back. He yelled and was rude and told me to call doordash for a refund. Now he won’t answer his phone for the representative to talk to him so I’m being denied a refund for $134! Please call me 908-285-8602 See photos for support info. Hassan I believe was his name.
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Review
#1579473 Review #1579473 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Seattle, Washington - First Order

1.0
Details
My 2 Classic Burger w/fries from IHOP was missing the fries; DD support rep MeRonaldo (sp) disconnected me & did not give me my order ID number; I called back and Sherill could not find my name, phone number, address nor order.
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Review
#1578425 Review #1578425 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Delivery
Cons
  • Customer support service
Reason of review
Poor customer service
Loss
$24
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Service

DoorDash in Tacoma, Washington - Don't waste your time

1.2
Details
Door dash is unsafe and has really bad customer service. Used it the driver took forever to get here and when he came he threatened to beat up my teenage kid. And beat up weren't even the words this grown adult used to my kid. He used demeaning and racist words to my kid. The food was cold and not even worth my time. This service sucks.
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Review
#1575866 Review #1575866 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Tacoma, Washington - Did not receive order

DoorDash - Did not receive order
I did not receive my order and my card is 5525
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Review
#1571715 Review #1571715 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment
Loss
$2082
Preferred solution
Full refund

DoorDash in Arlington, Washington - Refund

1.0
Details
I made In order with Baskin-Robbins and by the time the Dasher got to the restaurant they didn’t have the food that I had ordered the Dasher suggested that I call DoorDash and have my order refunded I had tried calling DoorDash and there is no answer at the phone
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Review
#1567895 Review #1567895 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Seattle, Washington - I never got my order An was charged

1.0
Details
I have been on hold for 20 minutes
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Review
#1565424 Review #1565424 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Food i eventually got
Cons
  • Customer service
  • Not receiving my order
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Unreliable Delivery
  • Doordash Unhelpful
  • No Refund For Missing Item