State: Washington City: Seattle Product: Doordash Customer Care Clear all filters (9 of 2557 reviews match)
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DoorDash in Seattle, Washington - Refunded incorrectly for non-delivered order

My product was never delivered, but I reported it as a “missing item” so it only credited me for the subtotal of the single item instead of the delivery fees and taxes as well, so they manually credited me for that extra money.
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Review
#1569641 Review #1569641 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Seattle, Washington - They didn’t help me

They didn’t help me I don’t know
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Review
#1470664 Review #1470664 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Seattle, Washington - *** up customer service system.

1.0
Details
I held the line for 10 minutes. Someone finally answered and hung up
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#1396405 Review #1396405 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Seattle, Washington - Payment

4.0
Details
Issue Not resolved yet. Unfortunate
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Review
#1388675 Review #1388675 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment
1.0
Details
I ordered breakfast at 10:15am, the order said it would take 25-35 minutes. 2 hours later i still have no food. Throughout those 2 hours i TRIED to cancel the order as i was getting hungry and needed something else. Go to their website, goto my order, click cancel:...
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#1386353 Review #1386353 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I ordered a French dip sandwich and a side of potato salad from a nearby restaurant. This was my first meal of the day (at 7 at night) and I just really needed it. The driver dropped it off and hurried away quickly. I got it inside and opened the bag to find... a green...
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#1378705 Review #1378705 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Seattle, Washington - Never recieved refund

1.0
Details
They didn’t do anything and I’m still waiting on a refund smh
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Review
#1345112 Review #1345112 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Seattle, Washington - Annoying

1.0
Details
My store closes at 12am but they still ask if we are open after i told them we are closed! Also when they come through my store they say that they are doordash and hand me their phone! This is not my job to do your job!
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Review
#1290189 Review #1290189 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
1.2
Details
I have had consistent issues with DoorDash canceling my orders last minute, simply never delivering my orders, or delivering them hours late. When I contact Customer Service they are extremely unhelpful and rude. I spent years working in customer service so I try to be...
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Review
#1280748 Review #1280748 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • How customer service did absolutely nothing to help me
  • Not receiving my order
  • Customer service and lack of dependability
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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