I ordered from Doordash and was told the delivery would arrive by 11:54 p.m. At 12:09 their system stated that the food was delivered but it was NOT.
It still has not at 12:44 yet they have my money and my tip $$ which is basically THEFT.
I've emailed and tried chatting but apparently everyone there is busy eating my almost $70 of wings.
I can't think of the last time I've had something so unprofessional happen.
I have nothing else to say but it's forcing me to type at least 100 words so I will keep saying that Doordash sucks. If you're going to charge 21% service fee, then you might try actually providing a service.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $67.
Preferred solution: Full refund.