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1.8

I've had a few bad delivery experiences with DoorDash, then one horrible delivery experience with DoorDash a few months ago (where they were over an hour late delivering), but received a $30 credit, so decided to try using DoorDash one more time using the credit to give them one last shot. This time, not only was the driver 40 minutes late, they must have delivered the food to the wrong house because we could see the driver on the app turn onto our street and drive past our house, but she never stopped to deliver our food and wouldn't answer her phone to correct it.

I wasted 2 hours waiting for the food, calling customer support trying to find where our food ended up, and in the end, i'm sitting here at 8:30pm at night with no dinner and a hungry family.

I have used Uber Eats, Grubhub, Postmates, and other local food delivery services many times, and DoorDash is the only one I've ever had problems with. They've lost my business and I'm going to tell everyone I know not to use them and to use the other delivery services instead, since they are consistently unreliable.

Reason of review: Problem with delivery.

Preferred solution: Company needs to improve their service..

DoorDash Cons: Food did not arrive.

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