104 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.1

I have ordered from DoorDash twice... the first time my food was cold, then the second time my order was missing food.

I contacted their support via the instant messaging on the site. Nothing was resolved and they pretty much said I was lying that food was missing from my order. After that I was done with DoorDash. I emailed support@***.com requesting to cancel my account so my personal information is not stored anymore.

I never received any emails back from them. I kept emailing them following up, still nothing. Finally I went back to the instant messaging on the site and all they said was to email privacy@***.com, so I did. I have yet to receive any kind of email back from this company regarding my request and it has now been three weeks and counting.

I am beyond frustrated at this point with this situation. It's unbelievable how unprofessional this company is and how they lack customer service.

Reason of review: Return, Exchange or Cancellation Policy.

DoorDash Cons: Incorrect order delivered twice.

Location: Irvine, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Sounds suspicious to me.

DoorDash Reviews

  1. 8374 reviews
  2. 2011 reviews
  3. 1238 reviews
  4. 831 reviews
  5. 1159 reviews
DoorDash reviews