After waiting 1.5 hours for food (not at rush hour) no one showed up.I contacted the "chat" person as you cant get a live person on the phone.
I was told my food was ready for me to pick up! Ridiculous! They tell me they don't refund, even though they charged me for tip and delivery fee! No phone # to call, only an online chat which is useless.
The driver tried to blame the restaurant even though their map clearly shows that the driver was no where near the restaurant.
Save yourself time and aggravation and call someone else!
I bet I will never see a refund from Door Dash.They are an aggravating company who clearly can not compete in today's market.
Reason of review: Poor customer service.
Monetary Loss: $20.